Services Business Development Manager

QAD is seeking an experienced Services Business Development Manager who is passionate about working with customers, understanding their business needs, and collaborating with sales generating services business in the software industry. Through creativity and team collaboration, you’ll target manufacturing and supply chain customers and work closely with the sales team. You’ll be working with high level choice makers and need extensive experience building services pipelines in a B2B environment.

You will be responsible for driving the execution of QAD’s services business goals through inspirational leadership of a growing team of Business Development Managers.  You’ll stay abreast of latest sales developments, collaborate with marketing, sales and presales and contribute to the functional strategy by applying them within the organization.

Travel is required to Customer sites and QAD arranged events (15% of the time, as necessary)

Product implementation and project management experience is necessary for this role

This is a fully remote opportunity from Poland.

What You’ll Do:

• Work closely with the regional sales organization to position solutions and services as part of the sales cycle with prospective and existing clients.  Activities include presentations of QAD services capabilities and specific services solutions to clients, workshops and discovery sessions to determine client requirements, development and presentation of proposals to clients and negotiation of terms and conditions.
• Be responsible for proposals and Statement of Work including details like project scope, assumptions and estimate.
• Maintain relationships and communication with the client install base within the region. 
• Ensure clients view QAD services as a trusted advisor and provider of choice. 
• Develop new and continuing business within client install base using territory planning, prospecting, qualification, client engagement, handling objections and close/win plan. 
• Coordinate with Services Hub (global administrative team) to get support for development of statement of work, work orders, accurate data update in CRM system for opportunities. For large opportunities, conduct a services handover meeting with the Project delivery team and provide documents and details related to the opportunity

• Education/Licenses:  Bachelor’s in business, supply chain or computer science
• Experience: Minimum 5 years of product, implementation and project management experience; QAD ERP implementation would be ideal but any other ERP implementation experience will be taken into account, or SaaS software implementation
• Salesforce or any CRM experience will be a plus
• Computer skills:  Proficient in MS Office, Google Suite
• Fluent English communication skills both spoken and written are mandatory
• Feel a deep sense of ownership, accountability, pride, and passion for your work
• Have a reputation with cross-functional teams of being collaborative, innovative, inspirational, accountable, and reliable
• Personify a ‘lead by example’ management style, with a willingness to get into the trenches with your team when needed

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

#LI-MP1

About QAD:
QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. 

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

#LI-Remote