We are looking for an experienced Service Transition Project Manager to join our team.
In this role you will be providing support to our client's team covering all aspects of managing and delivering various projects across the department and across functions and segments ensuring successful Transition and Service Introduction.
You will be involved with the requirements gathering, planning, project governance, project interdependence affecting Transition projects into Service.
You'll be responsible for:
- Drive successful delivery of Transition projects across a practice, through proactive management of dependencies, issues, and risks of the constituent parts of the programme (Small Change, Business Configuration, Projects initiatives) to achieve business objectives.
- Lead the co-ordination and effective delivery of well controlled and governed service introduction and service management, in line with best practice, agreed service standards and strategic objectives.
- Ensure delivery is consistent with the agreed delivery model and standards.
- The management of Acceptance into Service and Go Live decisions, ensuring that service risks are understood and fully documented.
- Ensure 3rd Party Suppliers are engaged optimally to support the successful delivery of the Small Change and Business Configuration Delivery channel
- Manage escalations appropriately to avoid any impact on overall delivery.
- Acting as the main point of contact for suppliers and key stakeholders to enable successful management of project transition activities.
- The provision of estimated support costs associated with new products or services.
- Ensuring that the final delivery of each service transition meets the agreed customer and stakeholder requirements specified in the service design.
- Follow the agreed IT Demand and Governance processes on Status Management, Risk / Issue Management, Deliverables Management, Decision Management, Plan Management
You'll ideally have the following skills and experience:
- A background in operational IT Service and a passion for protecting Production services via an agreed service design framework
- Working knowledge of both Agile and Waterfall Methodologies
- Experience of working in a complex and fast paced environment
- Able to build strong working relationships with 3rd party suppliers and key stakeholders across Version 1
- A self starter who is well organised and can manage their workload effectively
- PMP certification and ITIL certifications
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
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