• Service Provider's (SP) performance: Secure SP's operational performance in all aspects (as defined by relevant KPIs, in relation to capacity, precision, qualitative parameters, claims, safety, etc.); identify, monitor & implement relevant actions to improve the service performance continuously (e.g., through SPDP, business review, etc.).
As a Service Provider Operations Developer, you will be responsible to secure and continuously improve our Service Provider's operational performance and maximize the optimization potential related to its operational costs - in close cooperation with business partners and relevant supply chain stakeholders.
If you love the idea of joining a new business in Inter-IKEA, you are not afraid to venture in the unknown and are motivated by co-creation and collaboration with a diverse range of stakeholders, then we would love to get to know you!
In this role you will act in the following dimensions:
- Secure operational performance of the service provider (as defined by relevant KPIs, in relation to capacity, precision, qualitative parameters, claims, safety, etc.)
- Together with the service providers and relevant internal stakeholders, secure optimal usage of agreed capacity vs. planned/needed capacity. Actively work with capacity forecasting, identify constraints and find optimal solutions which lead to securing needed capacity at lowest total cost.
- Support tenders & RFQs; contribute with local operational and market knowledge (e.g. safety standards), and details of service providers performance and operational capabilities
- In close cooperation with relevant functions, implement new set-ups
- Contribute to development of working methods and other steering documents
- Secure and share needed industry competence with all relevant function
- Monitor and secure execution of signed contracts and agreed terms & conditions. Perform compliance/spot checks at service providers to verify compliance with given parameters, such as quality of equipment, safety and security, etc.
You may be the person we are looking for if:
- You are inspired by IKEA’s values and it’s mission to provide a better everyday life for the many people;
- Are interested to explore working in one of the most dynamic area in Logistics
- You have previously worked in the Logistics or Supply Chain organisation of an international organisation for at least 2 years
- Understand specific aspects related to transportation and warehousing and main factors impacting operational performance
- Have good analytical and follow up skills
- You are self-driven, and you feel comfortable in engaging and driving through our operational agenda with various stakeholders (internal & external to IKEA)
- You are proficient in working with Excel, including performing analysis and putting together reports
- You can communicate fluently in English, both verbal and in writing
In return IKEA offers you a challenging position with great development possibilities. You will work in an environment where your ideas are heard, where there is an opportunity to learn new skills and where the goal always is “to create a better everyday life for the many people”. IKEA offers down-to-earth, straightforward people the possibility to grow, both as individuals and in their professional roles.
We look forward to receiving your application online in English. For information about the recruitment process, please contact People & Culture Recruiter, Flora Zheng via [email protected].
If you are interested in this position, please submit your application by November 22nd 2024.
