This role is Hybrid from one of our EMEA locations: Amsterdam, London, Berlin or Erlangen.
In this role , you will provide key operational support and assistance to the Services EMEA Team.
- Generating, and updating KPI Dashboards and Reporting templates for business analysis and monthly reviews.
- Managing, ordering, receiving, and controlling Spare Parts at their associated Warehouses in Ireland and Germany.
- Updating, and overseeing Computerized Maintenance Management System (CMMS) data, such as new site creation, acting as administrator, user access control and data reliability and accuracy.
- Track, monitor and prioritize internal engineering tickets to ensure connection between stakeholders and a speedy conclusion.
- Organizing and coordinating customer trainings in conjunction with Service Engineer
- Reviewing and standardizing Services Documents
SKILL REQUIREMENTS
- Familiar with a variety software; Jira, Salesforce, Incorta, Netsuite, SAP, MS Office
- Experienced in data collation and presentation in a dashboard format from mixed sources.
- Knowledge of maintenance and warranty contract structures
- High communication skills targeted at the audience.
- Understanding financial profit and loss accounts and balance sheet is a plus
