NAVER VIETNAM is hiring a

Service Manager (Open for Comtor, Korean Speaking) - GSaaS

Ho Chi Minh City, Vietnam

About NAVER and NAVER Vietnam:

NAVER VIETNAM

NAVER Co., Ltd. is a global brand that provides a range of services, including the largest web search engine in South Korea, the LINE messenger app with over 200 million users worldwide, the SNOW video app, the digital comics platform NAVER WEBTOON, and more. In 2018, NAVER was recognized as the 9th most innovative company in the world by Forbes and was listed as a top 6 Future 50 company by Fortune magazine.

In 2021, NAVER's expansion in Vietnam has been aimed at tapping into the country's growing Information Technology market by initially partnering with two leading universities in Hanoi. This year, the NAVER Vietnam Development Center (NVDC) was established in Ho Chi Minh City. The company continues to uphold the core values of "Autonomy - Challenge - Teamwork" and is dedicated to becoming one of the strongest development centers in Asia. 

In 2023, NAVER Vietnam achieved a remarkable feat by being honored as the Best IT Company of Vietnam Best IT Companies 2023 award by ITViec.com, just one year after establishing its tech hub in Vietnam. This accolade serves as a significant milestone on NAVER's journey toward continuous growth and advancement to the next level.

Learn more about us: https://navercorp.vn/

Your daily task:

  • Translate technical and business documents between Korean and English or Vietnamese
  • Support leaders and development team in communication efforts, fostering effective interactions within the project
  • Assist leaders in planning, executing, and managing projects
  • Coordinate with stakeholders and teams to swiftly resolve issues, enhance processes and ensure seamless collaboration
  • Create and maintain project documents and reports
  • Facilitate project meetings
  • Ensure that validated deliverables meet specified technical and business requirements
  • Undertake additional tasks assigned by the supervisor as needed

Your qualifications:

  • Minimum of 3 years of experience (excluding freelance work)
  • Korean: TOPIK 5+
  • English: Business English
  • Excellent skills in both written and oral communication in Korean
  • Demonstrated excellence in leadership, facilitation, situational awareness, conflict resolution, and a strong commitment to continual improvement
  • Proactive, positive, and responsible attitude

Nice to have:

  • 1+ years of related experience in software development company
  • Experience working as IT Comtor or Project Manager, Business Analyst, Product Owner, etc.
  • Ability to communicate ideas in both technical and user-friendly language
  • Ability to collaborate effectively across departments and teams
  • Experience working with Korean Clients
From solid welfare programs to autonomy over working time and place, we create the culture in which we work. By joining NAVER VIETNAM, you will be involved in:
  • A work-life balance: A-class brand new offices located in the city center with flexible working option; Annual leave 14 days, add 1 day to every year.
  • Competitive income package: Performance appraisal every year, incentive bonus... 
  • Learning and development opportunities: We provide annual budget for employee to learn anything related to languages and technologies & monthly budget for buying any books you want to read. 
  • Protecting and enhancing healthcare plan for you and your family: We provide premium health insurance for employee and 2 family members, health check every year and premium gym membership. 
  • Employee's engagement activities: You will be involved in a fun and respectful working environment, we support a monthly budget for team engagement.
  • Other benefits: One-off allowance for setting up working from home corner, work dedication bonus. 

By applying to NAVER Vietnam, the candidate declares that the information provided is true and correct. The candidate also agrees to allow NAVER Vietnam to proceed with the provided information, any dishonesty may render for refusal of this application.

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