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Bloomreach is hiring a

Senior Workplace Experience Specialist (Contract)

Mountain View, United States
Contractor

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

About the Role:

We are seeking a proactive Senior Workplace Experience Specialist to join our team on a contract basis, based in our Mountain View office. This role will be key in the daily operations of our office environment, organizing internal events, while supporting US employees remotely. You will work closely with employees and the Executive Assistants (EAs) to ensure a productive and engaging workplace experience.

This is a 6 month contract role paying $45-50 per hour with the expectation of working approximately 20-25 hours per week. There is the possibility of extension of contract at the end of the 6 months.

Key Responsibilities:

  • Office Management: Ordering groceries, managing supplies, and maintaining a clean and organized workplace. Assess and improve processes, such as optimizing office layout and working with IT to enhance AV setup, ensuring it’s functioning for virtual meetings.
  • Event Management: Partnering with the EA to organize events that create engagement across teams. For example, happy hours, volunteering activities, Winter party, Thanksgiving dinner, and Thursday lunches.
  • US Employees Support: Handle remote tasks for all US employees, such as onboarding communication to newcomers, laptop shipments, and ordering work-from-home equipment.
  • Employee & Exec Engagement: Listen to the executive team's feedback on office operations and implement their suggestions. Monitor the cleanliness and functionality of common areas, ensuring they meet the team's expectations.

Required Capabilities:

  • 2-5 years Office and Event Management Experience: Experience managing office environments and organizing events that engage and support teams.
  • Eagerness to Learn: Demonstrates a willingness to learn, adapt, and thrive in a dynamic environment while quickly gaining independence in the role.
  • Strong Communication Skills: Ability to effectively communicate and collaborate with individuals at all levels, including executives and employees.
  • Problem-Solving Skills: Ability to proactively identify issues and implement solutions that enhance the workplace experience.
  • Organizational Skills: Organizational abilities to juggle multiple tasks, events, and deadlines simultaneously.
  • Customer Service Focus: A customer-oriented mindset, with a focus on meeting the needs and expectations of employees and executives.
  • Preferred Tech knowledge: Slack, Google products, Zoom and other tech stack.
  • Verbal and Written Communication Skills
  • Based in the Mountain View, CA area

Excited? Join us and transform the future of commerce experiences.

#LI-AB1

More things you'll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

  • The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

  • Subscription to Calm - sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote

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