Dialpad Inc. is hiring a

Senior Web Developer

Bengaluru, India

About Dialpad

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About the team

Dialpad’s Web Engineering team focuses on our highly visible and impactful marketing website. This team works closely with our designers, content creators, SEO and conversion optimization teams to build out our global web presence. You’ll have a hand in building out a world class web experience for prospective customers to learn about our company and start their experience as a Dialpad customer. 

Your role

As a Senior Web Developer, you will play a critical part in defining and building out a fast, performant and conversion focused marketing website, while working closely with a team of designers, project managers and other engineers. 

What you’ll do 

  • You will help design and develop the next generation of features for the Dialpad website. 
  • Own projects, bring prototypes, content and designs to life with well crafted and well tested web pages.
  • Build cohesive layouts using atomic design based component structures.
  • Translate artwork files (i.e. Figma) into functional, standards-compliant HTML, JavaScript and CSS.
  • Be directly responsible for one or more functional areas of the website, which could include SEO & performance, security, internationalization, or architecture
  • Regularly taking on tasks ranging from front end visual enhancements, bug fixes, building out new pages and components, to performance and infrastructure improvements
  • Review other team members' work; visually reviewing pages to make sure they align with the design to pixel perfection and doing code reviews to ensure well written code
  • Estimate timelines, develop plans and make recommendations on new projects
  • Maintaining our web properties including performing regular maintenance, applying updates and fixes
  • Deliver exceptional customer service by resolving urgent requests and responding to requests for help
  • Partner with our internal design, content, SEO and conversion optimization teams to create an amazing website experience that is visually stunning, SEO performant and geared towards self service signup and lead generation 

Skills you’ll bring 

  • BSc in Computer Science, Software Engineering, or equivalent experience
  • A minimum of 5 years of experience as a FE web developer
  • Expert level knowledge of semantic HTML, modern CSS/SASS, Javascript / jQuery, ES6, React / Vue.js
  • Experience with frameworks such as Next.js, Gatsby or similar 
  • Experience working with headless  content management systems (i.e. Contentful, Sanity, etc.) and/or headful CMS’s (WordPress, Drupal, Craft CMS, etc.) 
  • Experience defining and creating content models to build well structured content 
  • Solid familiarity with modern front-end bundlers, package managers and build tools including Webpack, npm and yarn  
  • Experience working in a continuous delivery environment
  • Knowledge of cloud hosting technologies such GCP or AWS is nice to have 
  • Past experience with Python, PHP or similar high level server side  languages is desirable 
  • Experience with CloudFlare integration and management is nice to have 
  • Past experience working with and mentoring junior developers

Dialpad benefits and perks

Benefits and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work BeautifullyDelight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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