Senior Web Analytics Consultant - Helsinki

We are looking for consultants who have specialised in web analytics, data-driven marketing and have a growth hacking mindset. You will have an important role in helping our customers grow their business.

Who We Are
Columbia Road builds seamless and commercially effective customer journeys that create impact. We help our clients get more revenue and more customers, but also to sell better. Our tight-knit team consists of business consultants who understand software and of highly talented business-driven design and technology specialists.

Currently, we have over 20 nationalities working in the company and the official language is English. Our company spirit is one of a true start-up, but with a twist of hard-core experience. We believe in giving a lot of responsibility and freedom to our employees. Diversity, equity, and inclusion are at the heart of our essence and everyone at Columbia Road is committed to these values.

Columbia Road has grown from 0 to over 140 exceptionally talented people in 8 years and in two countries. We are proud of the high customer satisfaction we have achieved as a result of focusing on people and creating concrete, measurable business impact for our clients every day.

Take a look at our Culture Code to get to know us better. Columbia Road is a part of the Futurice family of companies.

The Job & What You’d Be Working On

As a web analytics consultant, you’ll be building sustainable digital sales ecommerce & channel strategies for our customers and challenging their thinking. You are able to analyse root causes of their current state and propose improvements; this means also understanding and analysing their technology environment, processes, organisation and governance models. You will be in a key role in helping our customers grow their business.

You understand digital business on all levels; from analytics and technology stack to all touchpoints along the customer journey. Besides presenting the outcomes of your analysis to clients, you are using these insights to continuously test hypotheses and tactics with real customers and optimising business operations.

You’ll be working as a team together with our technology and design consultants. All of our consultants are working very hands-on. We are a flat organization and we don’t have any managerial positions. Seniority means that the more experience you have the more you get to take responsibility for your projects, coach other Roadie consultants, and participate in our competency-specific task forces, account management, and framing our sales offering.

Requirements

Skills and experience we expect you to have:

• Your toolbox includes frameworks and methods that help to gather data, structure analysis, develop impactful insights, and communicate clear and actionable recommendations
• Hands-on implementation and operational experience in web analytics (e.g. Google Analytics, Matomo, Adobe Analytics, Piwik Pro) and tag management (e.g. Google Tag Manager, Tealium)
• Hands-on implementation and operational experience in e.g., data visualisation tools, A/B-testing, communicating data insights, digital marketing and customer acquisition
• At least a basic understanding of front-end development (HTML, JavaScript, and CSS)
• Scripting skills (e.g. Python), or experience in technical SEO are considered a plus
• Ability to communicate clearly about complex issues to C Suite level audiences as well as to technical teams
• Analytical mindset, ability to see what's outside of the box
• Languages: professional proficiency in English and limited working proficiency in Finnish

Professional benefits for you

• A high-impact role as a trusted advisor to important stakeholders - your contribution will create a significant impact on the client’s and Columbia Road’s success
• Participating in account management and framing our sales offering, should you be interested
• Working directly with the client - no middle management involved
• A clear focus on digital sales, in both B2C and B2B
• You'll have the best people to work with and learn from in a truly flat organisation

Recruitment process
The recruitment process usually has 1-3 steps during which we get to know who you are and what motivates you. You will learn more about Columbia Road and get to meet different people from our company. You'll have the opportunity to present highlights from your career and tell us about your skills, roles and learnings.

We’re committed to creating a good match between you and our organisation, and want to spend time to get it right. Sometimes, an assignment might be given to you to complete between interviews. When we’re done with the face-to-face discussions, we’ll contact the people you have chosen as references.

We hope to hear from you soon!

Benefits

• A community-led organization with a high level of autonomy
• As a Columbia Road employee, you have the option to buy stocks of the company through the common employee share program
• A yearly bonus based on company performance (equal to all full-time Roadies)
• Recurring training and learning sessions to support your professional growth
• A diverse, equitable, and inclusive workplace
• Offices in downtown Helsinki (with gym and pool) and Tampere
• Pick the laptop, phone of your choosing
• Extensive health care services, including dental and mental health
• Insurance for travel and free-time
• Lunch benefit
• Phone benefit
• Weekly breakfasts and healthy daily refreshments
• Flexible vouchers for sports, culture, commuting, and massage
• Option to have a bicycle salary alternative as a part of total compensation
• Recurring Roadie-ideated events and activities
• Childcare services when your child falls ill
• A possibility to book the office for private events during the weekends
• Compensation for working on open source or social programs in your free time