Aisera is hiring a

Senior Visual/UI Designer

Palo Alto, United States

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.

Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.

Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

The Role: 

We are looking for an experienced Senior Visual Designer to join our creative team. As a Senior Visual Designer, you will play a key role in shaping the visual identity of our products, marketing collateral, website, and company slide decks. You will be responsible for leading design initiatives and collaborating with cross-functional teams to deliver outstanding visual experiences. The ideal candidate should possess a strong design portfolio, extensive experience in visual design, and a passion for creating exceptional user-centric designs.

Join our team and make a significant impact on our product design and brand identity. We'd love to hear from you if you are a seasoned visual designer with a passion for innovation and excellence!

This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process.

Responsibilities :

  • Lead the design process for product user interfaces, marketing materials, and website assets, from concept to execution, ensuring high-quality deliverables that meet business objectives.
  • Collaborate closely with product managers, developers, and other stakeholders to understand project requirements and user needs and translate them into innovative design solutions.
  • Conceptualize and develop creative design concepts, layouts, and prototypes that communicate the intended message and brand identity.
  • Create comprehensive design systems, style guides, and component libraries to maintain consistency and streamline the design process across projects.
  • Conceptualize and edit engaging video content that effectively communicates key features and benefits, including product demos and promotional videos.
  • Design GIF animations to showcase product features and interactions in a visually appealing and engaging manner.
  • Stay updated on industry trends, best practices, and emerging technologies in visual design and user experience.
  • Champion design thinking and advocate for user-centered design principles throughout the organization.
  • Collaborate with cross-functional teams to ensure timely delivery of design assets and seamless integration of designs into the final product.
  • Continuously evaluate and refine design processes and workflows to optimize efficiency and quality of deliverables.

Basic Qualifications:

  • 5+ years of experience in visual design, with a strong portfolio demonstrating proficiency in designing for web, mobile, and print in B2B enterprise environment.
  • Expertise in design tools such as Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign), or similar software.
  • Deep understanding of design principles, typography, color theory, and layout techniques.
  • Proven track record of leading design projects and collaborating with cross-functional teams to deliver successful outcomes.
  • Strong communication, presentation, and interpersonal skills, with the ability to effectively articulate design concepts and rationale.
  • Experience in user research, usability testing, and data-driven design methodologies is a plus.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects with competing priorities.
  • Leadership skills with a proactive mindset and a passion for mentoring and inspiring others.
  • A keen eye for detail and a commitment to delivering pixel-perfect designs that enhance the user experience.
  • Bachelor’s degree in Graphic Design, Visual Communication, or related field.

Preferred Qualifications:

  • Startup experience

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.

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