The Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing tremendous growth as we expand into new payment flows and continue to grow our core solutions. Our team brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals and Governments. We work closely with Issuers, Merchants, FinTechs and other ecosystem players to deliver these services. We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world.
This Senior Consultant is responsible for technical solutioning, client engagement and “voice of the customer” for Visa Commercial Solutions. As our product suite grows and develops more complex options for clients, it’s imperative that we have specific, deep knowledge of our capabilities to help solution with them. This position is accountable for driving detailed discussions and supporting the regional sales teams with our products to ensure understanding, and identify where/how our clients can make the most use of our capabilities. The position will also provide expertise to solution for new areas of opportunity that may include new use cases, fintech constructs or verticals.
The ideal candidate is an experienced professional that understands both the business and technical aspects of payments and has a track record of delivering solutions that exceed client expectations. This role requires strategic thinking, innovation, collaboration, and creative problem-solving skills. The candidate will bring prior experience in hands-on client management, sales solutioning and close knowledge of developments in B2B payments. The candidate must be creative and hands-on, have a bias towards action and inspire others with their vision.
Responsibilities
- Work with the dedicated VCS sales teams to support the pre-sales engagement with key distribution partners for Visa solutions (issuers, enablers, service providers), gaining deeper understanding of SMB and Large-Middle Market needs, priorities and use cases to support the sell in cycle.
- Deliver technical sales solutioning for optimized onboarding and new integrated solutions. Product types include virtual card solutions, API integrations for B2B payment capabilities, and complex SaaS offerings
- Partner with sales and solution teams in region to close a deal, identify best in class ways to implement existing products to solve new business problems and capture requirements for areas that require development
- Be an innovator who can create new solutions using out-of-the-box thinking and our Visa Commercial Solutions
- Drive focused discovery sessions and workshops with large financial institutions and technology providers across a range of industries to understand client’s specific business requirements and value drivers
- Bring breadth of knowledge and technical expertise to solution for new use cases, FinTechs, and verticals. Pinpoint and enable use cases related to commercial applications with the goal of scaling. Develop a solution design and the necessary configuration that will effectively demonstrate that Visa can address the client’s needs and provide business value
- Drive adoption, best practices and quantifiable value for our largest customers and during this process help create impactful relationships and strive to become their trusted advisor
- Act as a subject matter expert on product capabilities, use cases, and roadmap. Support stakeholder questions related to products and services. Communicate and evangelize product roadmap with key stakeholders
- Confidently present and articulate the business value of your proposed solution to business managers and executives
- Liaise with product owners within the global and regional Visa teams to influence product development and timing based on the client needs and requirements.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Basic Qualifications
- 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)
Preferred Qualifications
- 8+ years of relevant sales engineering or product management experience
- Solid understanding of B2B payments with in-depth knowledge of virtual card payments, value-added solutions for corporates, payment tokenization, and issuer processing platforms/providers
- Proven ability to translate client needs into solution designs by adapting existing products and services
- Experience with modern API concepts, technical integration, and file delivery
- Proven ability to manage initiatives end-to-end to meet client commitments
- Works independently with limited supervision
- Strong oral and written communications. Able to communicate complex, technical concepts in a focused and well-organized manner
- Willingness to take on new challenges, explore new ideas and be flexible with changing priorities
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
