OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. (We are open to hire from junior to senior levels)
Who We Are
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
About The Opportunity
As a Content Designer, you are the bridge between our users and our products. Your expertise in crafting clear, concise, and accurate content not only builds trust with our users but also transforms complex product features into intuitive, easy-to-understand experiences. You will foster relationships with key stakeholders across various departments, including Product Management, Product Design, Marketing, User Research, Engineering, and Localization.
What You’ll Be Doing
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Create and develop user-friendly content in English and/or Simplified Chinese. Content types include UX copy, emails, push notifications, release notes, and product documentation.
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Coordinate with global teams to apply our brand voice and deliver a compelling product narrative that helps further our business objectives.
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Actively use and contribute to our content guidelines and glossary to ensure that our company communicates with our users in a friendly, professional, and consistent manner.
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Identify potential project blockers proactively and engage stakeholders to resolve any issues and ensure timely delivery and optimal user experience.
What We Look For In You
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Bachelor's degree (or higher) in English, Journalism, Communications, Translations or related fields
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Strong interpersonal and communication skills, and outstanding ability to write in English at a near-native level
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Proven experience in various forms of writing, such as UI copy, microcopies and user education
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Experience in creating style guides, content framework, and working with diverse or global teams
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Proactive problem-solving skills, with a focus on identifying and addressing issues in a timely manner
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Deep commitment to enhancing user experience, prioritizing user needs and insights into content creation
Nice to Haves
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Experience or familiarity with the crypto or blockchain industry
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Proficiency in design and localization software
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International experience, covering content targeted towards different geographical regions
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Proficiency in written Chinese is a bonus but not required
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
