Senior UX/UI Product Designer

Rescue.co is a rapidly growing tech startup revolutionizing emergency response. Our 24/7 Dispatch Center serves millions of Kenyans, while our platform powers Emergency Medical Service apps.

Our vision? Emergency help is minutes away, anytime, anywhere. In the past five years, we've built a lifesaving platform and the largest ambulance and responder network in East Africa. Our platform has slashed response times by over 80%, saving countless lives.

Now, we're expanding and seeking dedicated team members to steer this next phase of growth. If you're passionate, hardworking, and ready to make a difference, join us! We're a diverse team of over 52 specialists in business, operations, software engineering, and emergency dispatch, based in Nairobi but reaching across Kenya and beyond. Focused on achieving goals, we're always refining our tech and operations, guided by values like agility, grit, and innovation.

If you're passionate about making a difference during crises and can stay calm under pressure, we want you. We value teamwork, multitasking, attention to detail, and a love for new technology. Ready to bring your best to work every day, grow your career, and make a real impact? Come join us.

Our Values:

• Consistency: We maintain high standards in everything we do.
• Design with EQ: We create with empathy, focusing on human needs.
• Always Questioning: We encourage curiosity and continuous improvement.
• Alignment: We work together towards common goals.

About the role:

We are seeking a highly creative Senior UX/UI/Product Designer to lead the design of intuitive, polished, and pixel-perfect user interfaces for advanced dashboard platforms. This role focuses on crafting exceptional user experiences for platforms with complex user flows and advanced functionalities, ensuring they are aesthetically stunning and highly usable. The ideal candidate has a strong portfolio demonstrating expertise in designing intricate dashboards and applications, with an ability to tackle challenging UX problems with innovative solutions.

This is what you will do: 

UX/UI Design

• Design data-rich dashboards with advanced features, ensuring they are functional and user-friendly.
• Develop layouts and interactions for displaying complex data visualizations, reports, and controls.
• Map and optimize user flows for advanced, multi-step processes and functionalities.
• Conduct user research to understand the needs, pain points, and behaviors of the target audience.
• Create wireframes, prototypes, and detailed interaction designs for new features and updates.
• Create pixel-perfect, visually compelling design systems that align with the platform’s brand and feature requirements.
• Design detailed interfaces for complex dashboards, ensuring information is presented in a clear, intuitive, and visually appealing way.
• Maintain and expand the platform’s design system to support scalability and reusability across projects.
• Establish guidelines and best practices for consistency across the platform’s UI/UX.

Collaboration

• Work closely with product managers and developers to align designs with business objectives and technical feasibility.
• Provide design specifications and assets to developers and ensure the implementation matches the vision.
• Advocate for user-centric design principles across the organization.
• Lead design and mentor junior UX dev in design implementations.
• Use usability testing, analytics, and user feedback to refine designs and improve the user experience.

Requirements

UI/Visual Design Expertise

• Proven ability to create pixel-perfect designs with a strong aesthetic sense.
• Proficiency in modern design tools.
• Experience designing for responsiveness and scalability across devices. Experience designing for advanced/technical users.
• Understanding of HTML, CSS, and frontend development constraints.

UX Design Experience

• Creative thinker with the ability to solve complex UX challenges.
• Analytical mindset to assess user behavior and continuously improve designs. Experience with UX/UI testing & understanding of testing best practices.
• Extensive experience designing feature-rich, data-driven dashboards and platforms.
• Experience designing complex user flows, multi-step interactions, and advanced features.
• Attention to usability for technical users interacting with advanced features.
• Familiarity with presenting complex datasets through intuitive visualizations and layouts.

Collaboration & Communication

• Ability to create wireframes, interactive prototypes, and journey maps.
• Experience working closely with developers to ensure designs are implemented as intended.
• Open to feedback and skilled at providing constructive design critique.

Bonus points if:

• Experience designing for platforms that incorporate AI, ML, or advanced analytics.
• Familiarity with accessibility standards and inclusive design practices.
• Knowledge of motion/interaction design and ability to create micro-interactions.

Benefits

To ensure you bring your 100% self to work, we are happy to share with you what we are offering once you choose to join us at Rescue: 

• A chance to make an impact in a mission-driven organization.
• Fully remote role with the flexibility to work from anywhere.
• Unlimited paid time off.

How to Apply

Join us in our mission to serve and uplift our community. Apply now, and let's make a positive impact together! This role is open to candidates residing within the EMEA time zones, spanning GMT to GMT+3

P.S. While we're eager to learn about your experience, please submit your impressive journey in a one-page PDF CV. This helps us get started more quickly.

At Rescue.co, we believe in the power of authenticity. We value you for who you are, regardless of your gender, age, ethnicity, race, sexual orientation, religion, veteran/military status, disability, or any other characteristic protected by local laws and regulations. Bring your true self to work!