We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role -
The Instacart Platform is a retail enablement platform with solutions for online and in-store commerce. We are looking for a senior technical writer to work with our enterprise teams to document our white-label e-commerce capabilities, such as online shopping, checkout, fulfillment, and order status management. Our external partners include retailers, advertisers, and developers.
About the Team -
You’ll work directly with our Product Engineering, Product Management, and retailer-facing teams to understand our products, market, and audience, and then create a positive, engaging learning experience for partners that will ultimately drive adoption and ubiquity of our products. You will be responsible for creating external product documentation. Deliverables will include concepts, release notes, FAQs, product tutorials, API documentation, and more.
About the Job
Work with internal teams (primarily Product and Engineering) to understand Instacart solutions, use cases, and documentation requirements for partners
About You
Minimum Qualifications
Preferred Qualifications
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta and British Columbia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
