Senior Technical Project Manager

We are looking for an engaging Senior Technical Project Manager to expand our Brightcove video delivery team. Brightcove delivers petabytes of video every day, and you will be a key leader in operating our CDN infrastructure. As an experienced Project Manager, you will build repeatable processes and systems of record to ensure accurate, maintainable CDN delivery that can be tuned to unique customer needs.

Job Responsibilities 

• Partner and collaborate with multiple software teams to ensure high-quality video delivery through our CDN partners.
• Catalog and manage all Brightcove CDN origins (Live and VOD) and certificates.
• Maintain and coordinate customer-specific customizations of CDN configurations.
• Lead CDN partner purchasing for short and long-term contracts.
• Ensure accurate billing and cost allocation for CDN usage across Brightcove customers and engineering teams.
• Lead migration projects to ensure Brightcove customers are using the best possible encoding and delivery workflows.

Qualifications/Experience 

• Bachelor’s degree in computer science, software engineering, technology management, business management or similar.
• 3-5+ years of experience in project management, preferably in software development within a SaaS Software tech environment.
• Must have critical skills: communication skills, leadership, ability to motivate and influence others without direct authority.
• Strong analytical thinking; Ability to collect, assess, and interpret data while reporting back to various internal audiences
• Ability to collaborate with software and IT engineers as well as management, creating artifacts specific to each audience.
• Experience in software product engineering, deployment, and integration.
• Demonstrated experience in escalation and risk management.
• Experience with standard office applications (ie, Microsoft Office, Google Suite).
• Experience with Atlassian products: Jira and Confluence.
• Positive attitude and high collaborator with a passion for relationship building, creative thinking and problem solving, and making an impact.

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email [email protected].

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