- Manage cross-organization programs, projects, integrations and migration efforts of varying scale.
- Establish a work plan and staffing for initiative activities, managing expectations, scope creep and impacts to timelines; identify and track dependencies and opportunities for optimization and application rationalization; proactively identify problems and recommend solutions before they become blockers.
- Planning and execution of activities and aligning resources to ensure that cost, time, and quality goals are met.
- Deliver communications around goals, status, risks and impact with the ability to adapt content to your audience.
- Perform risk assessments and implement mitigation plans.
- Document, monitor and communicate assumptions and decisions made.
- Provide leadership and motivation to team members throughout the initiative life cycle and confer with resources to outline a work plan.
- Ensure that requirements, use cases and acceptance criteria are prioritized, clearly defined in Jira stories and dependencies at the application and integration level are identified.
- Assist in prioritizing stories in sprints to align with project and sprint goals.
- Coordinate or compile the reporting of metrics to measure the success of meeting work effort and company goals.
- In cases where vendors are included in projects, collaborate on aligning and managing the progress of activities.
- Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated, and communicated.
- Ensure that data governance approval processes, Business Systems controls, and best practices are being followed.
- Identify post-deployment tasks and issues, transitioning application administration to the support team and conducting post-mortems.
- Standardize project documentation as templates and maintaining documents, deliverables, issues, and risks on a centralized site.
Minimum Requirements:
- 5+ years of demonstrated project and program management experience that encompassed multiple full system development life cycles from initiation through post implementation.
- HS Diploma or GED required.
Preferred Requirements:
- 3+ years of IT experience, with sensitivity and commitment to business problem solving.
- 3+ years of Business Unit or Business Unit-facing experience.
- 5+ years end to end experience with large-scale implementation projects utilizing industry standard development and service delivery methodologies.
- 5+ years’ experience utilizing Software Development methodologies such as Agile as well as managed services support structure and best practices.
- Exceptional communication, organizational, problem-solving, and interpersonal skills that promote teamwork and collaboration.
- Proficiency with MS Office, Confluence and JIRA
- Expertise in setting and managing stakeholder expectations.
- Effective influencing and negotiating skills in an environment where this role may not directly control resources.
- Ability to work in a fast-paced environment and adapt to frequent change.
- Ability to quantify project/program success with cost and data related metrics.
- Excellent analytical and problem-solving skills.
- Ability to advocate a creative atmosphere, facilitate productive meetings, and envision a final product and user adoption early in the design and/or development process.
- Ability to recognize personal skills, abilities, limitations, and strengths, taking appropriate action to pursue developmental activities to strengthen skills and experience.
- Ability to develop cooperative relationships to achieve results through a win-win relationship.
- Ability to establish alliances with other departments and organizations by recognizing dependencies.
- Awareness of cultural diversity and can embrace and capitalize those differences; applies knowledge in decision-making process.
- Ability to identify project risks by defining risk strategies and developing the risk management plan.
- Participates as part of a team, understanding the various work styles of others and their roles on the team. Demonstrates enthusiasm and commitment to the goals and objectives of the team. Seeks help from other team members as appropriate.
- BA in an IT-related discipline, Business Management.
- Program Management experience of SaaS applications, integrations and related reporting.
- Current PMP/CSM/PMI-ACP or equivalent certification.
DOE, salary $145K - $165K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.
