Senior Technical Program Manager

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The MongoDB R&D Engineering Technical Program Management team is responsible for devising, implementing, and improving essential process frameworks that allow engineering teams to succeed in making MongoDB the best Developer Data Platform possible. As owners of the processes and associated tooling that streamline product development cycles from ideation to release, TPMs also manage the communication, timelines, scope and effort across projects and team operations. 

As a Technical Program Manager, you will partner with key Engineering, Product, and Product Design, Marketing, and Analytics stakeholders to conduct data-driven experiments and deliver features for MongoDB Atlas. Atlas is an integrated suite of data services centered around a cloud database designed to accelerate and simplify how developers build with data. The Atlas team is a cross-functional product development team based in NYC with members and cross-team partners spanning across North America and EMEA. As this team continues to grow, you will be able to utilize existing JIRA, Google Docs, and automation tooling to help the Atlas team mobilize and scale its team operations.

The right candidate for this role will be:

• Experienced in managing technical projects and working with full stack development teams using a variety of project management techniques
• Experienced with 5+ years working in a technical capacity and/or in a project or program management role
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Proficient in grasping the infrastructure of the Cloud and experimentation platforms, and skilled at identifying the technical interfaces between teams
• Fluent in leveraging data for decision-making and able to become a go-to authority on experimentation and metrics
• Able to maintain a strategic view of our software engineering processes even while executing on the daily operations of the team
• Inspired to innovate in areas where automation can replace manual work. The team works with JIRA and Google Docs so any programming proficiency with either or both tools is a plus
• Skilled at communicating across a diverse set of engineers and stakeholders
• Hyper-organized and capable of juggling all of the data associated with projects and task-tracking
• Knowledgeable of agile methodologies and experienced with implementing project management best practices
• Driven by an attuned sense of priority and urgency to ship features and experiments to gain meaningful insights about our users
• Trained in working with project tracking software (e.g. JIRA, Rally, MS Project, Trello)
• Interested in learning everything about MongoDB

Position Expectations:

• Execute and improve the processes and tools that inform the daily life of engineering teams
• Drive coordination between product development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap
• Identify risks to the team's delivery, mitigating them where possible
• Own the data around the health of each team's project and ticket backlog
• Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s)
• Champion the adoption of experimentation methodologies, fostering a culture of evidence-based decision-making within the organization.
• Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams
• Recognize patterns in a sea of information and take action accordingly
• Expand knowledge into new domains as called upon

Success Measures:

• In 3 months you will understand MongoDB’s R&D platform and be fully ramped on engineering development processes
• In 6 months you will be actively partnering with your key stakeholders and own executing on those processes
• In 9 months you’ll have begun identifying areas for improving the team's operations, building consensus for improvement, and have an implementation plan for bringing these changes to fruition

Requirements:

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, related fields or equivalent practical experience.
• Demonstrated technical aptitude and strong analytical skills with proven results
• 5+ years industry experience as a program or engineering manager
• Effective written and verbal communication skills, with the ability to adapt style and delivery for a variety of audiences

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.