Senior Technical Program Manager - SRE

About Cribl

Cribl unlocks the value of observability data.

Our products deliver choice and control over the rising volumes of telemetry data, enabling every organization to realize the value of all their observability data without limitation. Backed by the industry’s leading venture capitalists, including CRV, Sequoia Capital, Greylock Partners, Redpoint Ventures, and IVP, our solutions are deployed across organizations of all sizes. Many of the biggest names in the most demanding industries trust Cribl to solve their most pressing observability needs.

At our core, we foster an inclusive, values-aligned culture where all belong. We believe in a remote-first operating model, empowering the flexibility to do your best work, wherever you are. We’re also growing rapidly, welcoming collaborative, curious, and motivated team members who are passionate about putting customers first. 

Join the herd and unlock your opportunity.

About the Opportunity

The Senior Technical Program Manager will be responsible for empowering Product and Engineering teams across Cribl by scaling teams’ processes and developing best practices. You will be a key contributor to our Technical Program Manager team, partnering closely with our SRE team.  This role reports to the Director of Technical Program Management.

What You’ll Accomplish

• Work with engineering and product teams to establish program scope and deliverables, development schedules, milestones, dependencies (including resources and cost), validation plans, success criteria, track progress, and drive issue resolution among the teams
• Define, monitor and communicate progress of agile teams’ key metrics to Product and Engineerings leaders and executives along with the individual scrum teams
• Establish better practices for software development and documentation, assure designs met requirements and deliver high-quality features on tight schedules
• Collaborate with tech leads, engineering directors, product leaders, go-to-market, and executive leadership to manage and communicate the product releases
• Balance the business needs with technical constraints by building deep subject matter expertise for your area
• Proactively identify inefficiencies that are holding the team back, and drive better, more efficient workflows
• Help drive product decisions to align with company-level initiatives
• Guide long-term thinking and innovation in an ambiguous and rapidly-changing space
• Increase coverage of data and performance monitoring tools with a focus on automation (eg. CI/CD pipelines)
• Promote the importance of data quality, visibility, and availability across the team

What You’ll Bring

• Excellent written, oral, and interpersonal communication skills
• Extensive experience at a fast-growing early stage SaaS company
• Adaptability and a willingness to learn new skills, technologies, and frameworks.
• 5+ years of technical program or product management experience
• Prior experience as an engineer/developer (can navigate APIs, databases, and system architecture)
• Expertise implementing and scaling site reliability and data monitoring solutions
• Experience with the tools that power marketing automation, experimentation, personalization, attribution, and analytics

Bonus Points

• Undergrad in Engineering or Computer Science
• Experience with site performance and monitoring tools (eg. Grafana) a bonus
• Familiarity with data regulations (eg. GDPR, CCPA)

Salary Range ($135k - $207k)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. 

Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed. We work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

#LI-JB1