Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
As a member of the Technical Program Management team, you will provide support and leadership to help cross-functional teams deliver against key business outcomes. You will focus on aligning multiple stakeholders on goals and projects, establishing clear communication channels, and driving the team towards milestones and deadlines. You'll work with teams to create a culture of teamwork and collaboration, bringing together Product, Development, Quality Assurance, Security, Legal, Analytics, Release and anyone else needed to achieve business goals. As a Technical Program Manager at Credit Karma, you have the opportunity to pave the way to a new, more structured way of working in a space where our work delivers value to our members.
What you’ll do:
- Provide leadership and coordination for Engineering programs that span multiple teams and departments.
- Drive cross-functional partnership to create shared goals and timelines.
- Create detailed project plans with engineering and other teams to align on deliverables, milestones and deadlines.
- Manage and document cross-functional dependencies required for program delivery.
- Proactively mitigate program risks and manage risk communications.
- Improve efficiency across teams by identifying new processes or improvements to existing processes.
- Facilitate release planning and activities that span across multiple teams.
- Work with all levels of Engineering leadership.
What’s great about the role:
- You'll have high visibility and impact on the success of the team. Our TPM's are always in the middle of the action.
- You'll be part of a tight-knit, supportive team of peers.
- You'll learn a lot. Credit Karma is building products and capabilities unlike anyone, and the TPM team is generating process improvements all the time to keep us moving at startup speed.
- You’ll have autonomy to drive programs in the way you see most effective, and ability to directly influence broader company changes.
What we are looking for:
- 5+ years of experience working with Engineering teams in a technology company setting.
- Bachelor's Degree or foreign equivalent in a technical or related field from an accredited college or university, or equivalent job experience
What we would love to see:
- You have managed a project involving 3 or more teams and 20 or more individuals from conception to delivery.
- You have clear opinions on what Program Management is and how to structure a program in an environment that may not have a clear structure already.
- You are experienced with Scrum, Kanban, Lean, and scaled Agile principles and practices.
- You have the skills & capability to handle a large program and/or multiple simultaneous projects with significant complexity and ambiguity in terms of number of cross-functional teams involved, dependencies, & risks.
- You are familiar with software engineering, and how systems are designed and implemented.
- Excel in fast‐paced and fluid environments.
- You'll be comfortable proactively making recommendations on process improvements and unique solutions and are comfortable documenting those solutions.
- You can interact with internal and external senior‐level leaders and day‐to‐day contacts alike.
Benefits at Credit Karma includes:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
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