Senior Technical Program Manager

WHAT IS BOX?

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU 

As a Senior Technical Program Manager, you will drive critical, cross-functional initiatives in partnership with business and technology stakeholders spanning across multiple organizations. You see programs through from inception to the hands of the customer, ensuring effective communication and timely, high quality delivery. You must be proactive, flexible, have a passion for technology, and able to succeed within an open and collaborative environment. 

WHAT YOU'LL DO 

• Lead planning, execution, and delivery of strategic, cross-functional programs.
• Build holistic plans incorporating dependencies, key deliverables and milestones, and risk mitigation to ensure a strong foundation for programs.
• Drive all aspects of program management (planning, data gathering, analysis, communication, risk management and mitigation, status tracking and reporting, implementation, monitoring, execution, and to successfully carry out the initiative/program.
• Influence and collaborate across organizations including engineering, product, security, legal, compliance, finance, go-to-market, and more to effectively build commitment with delivery teams, negotiate competing requirements, ensure alignment and program progress, and improve processes.
• Effectively communicate program plans as well as risks and issues to all stakeholders. 
• Partner with leadership to identify and solve cross-functional challenges.

WHO YOU ARE 

• Strong program management experience, including 7+ years driving complex, multi-year technical programs 
• Excellent oral and written communication with a strong ability to influence and partner with stakeholders across multiple organizations to ensure alignment, mitigate risks, manage competing priorities, and allocate resources
• Exhibit independent, critical thinking to navigate through ambiguity from a vague problem to a detailed solution.
• Self-motivated and proactive with a proven ability to adapt well in a fast-paced tech company and collaborate closely with teams on different operating cadences.
• Extensive experience and proficient understanding of standard Agile and Waterfall Software Development Lifecycle and program management tools including Confluence, Jira, and Smartsheet
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to prioritize and manage key challenges. 
• Flexibility to work with US timezones

Preferred skills

• Expertise within Enterprise SaaS 
• Experience in infrastructure program development and steering cloud migration programs such as Amazon Web Services, Azure, or Google Cloud Platform
• Demonstrated ability to coach and mentor TPM teammates
• 10+ years experience in a technology field
• 2+ years experience in development, QA, backend, and/or infrastructure
• B.S. or M.S. in a technical discipline

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.For details on how we protect your information when you apply, please see our Personnel Privacy Notice

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