Cordial is hiring a

Senior Technical Product Manager

Remote

ABOUT CORDIAL

We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message.

We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.

OUR VALUES

  • Communicate better than the rest
  • Tenacious about the client and the problems we solve for them
  • We’re owners and we act like it
  • Be Cordial

POSITION SUMMARY

The Senior Technical Product Manager is responsible for overseeing the planning, execution, and delivery of complex projects and products. This role will have the opportunity to provide organization and leadership to technical teams and develop overall product strategy. You will play a pivotal role in partnering with and driving success for our customers.

YOU WILL

  • You will focus the platform team on solving problems that provide customer and business value
  • You will champion the team and make their highly technical work relatable to the rest of the organization
  • You will work closely with cross-functional teams to prioritize features based on customer feedback and market trends
  • You will be responsible for reporting requirements based on designs and specifications
  • You will create and maintain a strategy and roadmap that maximizes the platform team's impact

ABOUT YOU

  • 5+ years of experience in product management working with SaaS applications
  • Experience conceiving, scoping, and executing on technical platform features serving enterprise customers
  • Strong product management fundamentals including outcome-driven planning and a track record of close collaboration with development teams to achieve shared business goals
  • Ability to identify opportunities within the platform using data, metrics, and user feedback
  • Experience defining and executing on technical product roadmaps and driving product development from concept to launch, inclusive of go to market activities
  • Ability to manage and improve upon large-scale messaging and data workflows, including both the processing systems, and the data stores that support them
  • You are naturally curious about technology and product management as a craft
  • You have excellent communication skills, both written and spoken

COMPENSATION & BENEFITS

$150,000.00 - $175,000.00 annually. The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as monthly wellness and cell phone stipends, childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture!

Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

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