About the team
We’re a young team with an average age of 25. We’re collaborative, open to new ideas and always want people to take ownership of their work.
About the role
As part of the collection team you will be responsible for leading a team and supervising them in collection of consumer loans/ business loans and oversee day-to-day operation.
What You will do
Create an inspiring team environment with an open communication culture.
Set clear team goals.
Delegate tasks and set deadlines.
Monitor team performance and report on metrics.
Motivate team members.
Discover training needs and provide coaching.
Listen to team members’ feedback and resolve any issues or conflicts.
Recognize high performance and reward accomplishments.
Encourage creativity and risk-taking.
Suggest and organize team building activities.
What you will need
Collection experience of consumer loans/business loans.
A graduate degree (in any field).
Preferably a DRA (Debt Recovery Agent) certificate.
Good knowledge of Computers (MS Office, email communication).
Proven work experience as a team leader or supervisor.
In-depth knowledge of performance metrics.
Good PC skills, especially MS Excel.
Excellent communication and leadership skills.
Organizational and time-management skills.
Decision-making skills.
Degree in Management or training in team leading is a plus.
Life at slice
Life so good, you’d think we’re kidding:
An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise.
Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.
Tailored vacation & leave policies so that you enjoy every important moment in your life.
A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
Learning and upskilling opportunities. Seriously, not kidding.
Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.
