At Kueski, we're dedicated to improving the financial lives of people in Mexico. Since 2012, we've been the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for our innovative financial services. Our flagship product, Kueski Pay, provides seamless payment solutions for both online and in-store transactions, establishing itself as the preferred option for a quarter of Mexico's top e-commerce merchants. Notably, we were the first to introduce BNPL on Amazon Mexico.
We're a tech company with a culture geared toward innovation, collaboration, and impact, fostering a strong, diverse, and inclusive company culture. In 2023, Kueski was recognized as the top BNPL platform by Fintech Breakthrough and earned the title of one of Mexico's most ethical companies from AMITAI. Additionally, we ranked as one of the Best Companies for Female Talent by EFY.
We are looking for a Talent Acquisition professional who has experience building talent strategies for Operations areas. The purpose of this role is to partner with the Customer Operations area to build and execute on a talent plan that positions Kueski as the best place to build a career in Customer Service and Collections Operations.
Key Responsibilities
- Work closely with People Success Partners and Hiring Managers to develop sourcing strategies for specific roles within the Customer Operations area.
- Source top candidates using a variety of sources including OCC and Indeed.
- Report on sourcing metrics and active pipeline. Help reach out and screen potential candidates, ensuring a positive experience with Kueski throughout all engagements
Position Requirements
- 3-4 years experience recruiting for Customer Operations related roles in a high growth environment.
- Proficiency in using applicant tracking systems (ATS), experience with Lever is an advantage.
- Experience working in the fintech industry is a distinct advantage.
- Strong communication skills in English and Spanish
At Kueski we embrace diversity in all forms, systematically promote equity, and ensure everyone feels included with a sense of belonging. We are committed to the full inclusion of all qualified candidates. As part of this commitment, we will make efforts to ensure reasonable accommodations are made during the hiring process. If reasonable accommodation is needed, please let the Talent Acquisition team know.
