We expect Senior Systems & Technical Support Engineer to:
- work on the deployment, installation and configuration of sophisticated Market Data/Trading/Finance and related software
- work on the administration of UNIX/Linux OS – installation, configuration and maintenance
- work on the administration of Network Equipment (Cisco, etc)
- be active on the assistance for developers, participation in DevOps activities
- implement automation activities in order to get rid of any routines
- install, manage, integrate and evolve in-house developed and external well-known monitoring systems (Zabbix, etc)
- work on the design, installation and configuration of managed servers (including physically racking and connecting the equipment to third-party devices) and cloud-based servers, networks provision servers and storage, configuration of firewalls, VPN, monitoring, etc.
- automate cloud and hybrid (on-prem/cloud) platform and systems deployment, including load-based auto-scaling approaches
- be proactive in identifying and troubleshooting problems in testing and production environments, (generating solutions and bug reports when required) and monitoring network and systems health and status, and continuously making improvements
- solve critical problems in network environments (multicast routing/latency issues/packet loss/etc.) and in Systems, platforms and data such as: unavailability/ outage/ inconsistency/ misconfiguration/ data delays/ etc.)
- diagnose complex issues within network stack including low level packet capture and OS system analysis
- participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer issues
- guide and mentor Tier II engineers
- share knowledge within team and across other teams
- communicate with clients and partner companies’ engineers on technical subjects
Requirements:
- 3+ years of experience in UNIX/Linux administration and/or Networking
- experience in Amazon compute cloud
- in-depth knowledge of TCP/IP and ISO/OSI stack
- solid experience with networking (routing, switching, IP, TCP, UDP, BGP, EIGRP, VPN, DNS) and Cisco
- knowledge of IP Multicast (RP, PIM, IGMP)
- technical knowledge to ensure safe, effective, and efficient changes to the network and systems infrastructure
- CI/CD and DevOps activities experience
- proficiency in shell script languages: awk, perl, etc
- preferred experience in cluster technologies and high availability systems
- experience in solving complex problems and the ability to handle multiple tasks and projects simultaneously
- strong analysis, investigation and troubleshooting skills
- good written and spoken English language
Additional skills considered an advantage:
- understanding high-performance, high-throughput and low-latency network technologies
- knowledge of Java programming language
- experience with CDN architectures
- experience with WAN technologies
- experience with Trading/Exchange/Risk management software usage and management
- experience in working with GIT, Ansible,nginx, haproxy and similar technologies
- experience with Atlassian software (JIRA, Confluence, etc.)
We offer:
- flexible schedule;
- work-from-home opportunity;
- paid vacation on 22 days
- insurance coverage (for you and your children)
- partial reimbursement for fitness memberships
- meal vouchers provided
- snacks and beverages are ways available
- workspaces with modern equipment
