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Toast is hiring a

Senior Systems Engineer, Product Lifecycle (Salesforce)

Bengaluru, India

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market. 

We are seeking a highly motivated Software Engineer to join our dynamic team. This is a new team and as a Senior Systems Engineer, you will be building new software  technologies. You will be working closely with the PM/Developer/QA/Admin team and internal business customers to build software solutions on the Salesforce platform

The ideal candidate will have hands-on  experience in software development, be personable and a natural helper with a customer service minded philosophy, thrive in a fast-paced and learning-intensive environment, and deliver solutions on challenging problems. The candidate will be comfortable working autonomously, and wants to see the team succeed and gets satisfaction from knowing that he or she played a critical role.

About this roll* (Responsibilities) 

  • Be part of a team working collaboratively with other Developers, Product Managers, QA, and System Administrator building product lifecycle management applications using modern web technologies, Salesforce Platform, Propel and/or other product lifecycle management software.
  • Collaborate with stakeholders to understand project requirements and objectives and develop and configure Product Catalog in Propel (built on Salesforce), including SKU management and processes, to meet business needs and support product SKU release processes
  • Work closely with internal pilot customers to ensure successful software delivery and on-going product business support.
  • Design and develop (configure, customize, and implement) Salesforce system to meet business requirements
  • Provide technical expertise and support for software products, including troubleshooting and resolving issues
  • Work closely with product team to analyze ways of achieving the end goal, identifying areas for improvement across the product solution set, and then moving forward to integrate these solutions
  • Keep up to date with the latest industry trends, technologies, and best practices

Do you have the right ingredients*? (Requirements)

  • Bachelor’s degree in computer science, engineering, supply chain, or a related field.
  • 5+ years of high proficiency experience in developing software.
  • 4+ years of experience with building solutions (configuration/customization) on the Salesforce Platform using technology stack provided by Salesforce (using Flows, Triggers, Apex, Lightning Web Component, Platform Events)
  • Highly proficient in one or more programming languages (Java, or Python).
  • Working experience using Git/Github and DevOps CI/CD processes.
  • Experience of API principals and building integration using REST/SOAP protocols.
  • Experience with system integration and data migration.
  • Working experience of an agile mindset focused on delivering usable software.
  • Comfortable working in a rapidly changing environment.
  • Flexible to manage the working time within the US time zone.

Special Sauce* (Nice to Haves)

  • Full stack software development experience.
  • Experience implementing component testing and E2E testing.
  • Experience in writing detailed user stories and test suites.
  • Understanding of product engineering and supply chain processes

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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