Senior Systems Coordinator

Why we're hiring:

We are seeking an experienced Systems Coordinator to manage and deliver effective and efficient integrated Information Technology solutions that meet the needs of internal and external stakeholders. The ideal candidate will possess strong project management skills, a deep understanding of IT systems, and the ability to build and maintain robust stakeholder relationships.

What you'll be doing:

Relationship Management, Collaboration, and Client Service:

• Collaborate with internal and external stakeholders to understand business requirements and deliver key strategic IT projects.
• Assist and collaborate with global regions to deliver business requirements, including improvements and support on the following applications and systems:
• Microsoft Office 365
• Microsoft Dynamics NAV 2016
• Arianna/Telman
• MeVision
• Dynamics 365 Business Central
• Symphony (digital automation tool)
• Azure environment and platform
• Wrike
• PowerBI
• RPA Automation - Orchestrator access, managing service accounts on Azure environments
• Ensure the successful deployment of projects and network architecture efficiently and promptly.
• Provide quality support and regular communication to stakeholders, ensuring IT challenges are resolved quickly to minimize business interruptions.
• Manage and optimize server infrastructure.
• Schedule regular meetings with leadership to communicate current and future requirements clearly and effectively, including drafting necessary formal reports/presentations.

Project Management:

• Manage server environment migrations to Azure and any future necessary migrations or changes.
• Coordinate, support, and implement Wrike as directed for both local and international regions.
• Guide and manage the adoption and alignment within the Office 365 suite
• Manage and implement identity management software such as OKTA or other tools as necessary.
• Support continuous improvement within the business using tools such as ME Plan and Power BI.
• Facilitate, test, and approve the deployment of new system and application functionality enhancements.
• Research future state needs and investigate viability.

Risk Management:

• Ensure all projects, applications, and systems are managed within a strong risk and compliance framework.
• Support the risk and compliance departments by identifying, reporting, and providing risk mitigation strategies, as well as identifying preventive risk mitigation strategies.
• Manage server, system, and infrastructure access, along with application controls and data permission sets.
• Manage disaster recovery and data retention, collaborating with third parties as necessary.
• Collaborate with internal and external auditors, providing supporting documentary evidence or commentary as requested (e.g., Sarbanes-Oxley).
• Design, document, implement, and communicate processes to enhance controls and business optimization.

What you'll need:

• Strong project management skills across multiple environments.
• Strong multi-tasking abilities.
• Excellent stakeholder relationship management skills.
• In-depth knowledge of application management.
• Knowledge of controls, processes, risk management, and mitigation.
• High level of integrity and dependability with a strong sense of urgency, deadline, and results orientation.
• Strong problem-solving skills; critical and creative thinker.
• Proven track record of delivering projects and outcomes within budget, eliminating redundancy, and limiting cost overruns.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?