Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government’s initiative to modernize and maximize the value of public infrastructure and realty. IO has been recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province and continues to evolve and expand its capabilities to maximize its public impact and deliver on its vision of Creating a Connected, Modern and Competitive Ontario.
Technology matters more than ever, and the Information Technology (IT) team is at the forefront of driving progress, change and innovation at IO, making it a stimulating and rewarding career choice. As a technology professional, you will have the opportunity to work on exciting technology and business projects, solve complex problems, and make a real impact on the way we operate and work. We are expanding our technology offerings and capabilities, moving to the cloud, improving our cyber security posture, enhancing our data capabilities, and evolving our support and operating model to ensure we meet the needs of a dynamic business. Here, you will be a part of a team that supports each other, partners and collaborates with multiple vendors and IO businesses, and provides a variety of opportunities to learn, grow, and make a meaningful impact on the province.
Reporting to the IT Manager, Infrastructure, the Senior IT Systems Administrator’s responsibilities will include supervision of the daily operations and monitoring of system performance. You should have excellent troubleshooting abilities for server, cloud, network, hardware, and software. Success in this position will come from having the ability to administer and ensure the proper functioning of the software, hardware, server, and network.
What You Will Do:
- Manage the Microsoft 365 environment as it relates to architecture and security
- Manage Intune management and reporting
- Lead the design and implementation of computing solutions that deliver a high-quality experience for end-users Manage client facing policies
- Provide third level support for end-user computing technology Liaison with appropriate third-party vendors as it relates to end-user computing technology Ensure end-user technology is patched and updated in accordance with IO standards
- Monitor supporting systems to ensure maximum uptime and availability
- Participate in incident management process as the SME
- Fine tune and optimize systems to ensure maximum performance benefits
- Configure computer/server systems, hardware, software, and other applications.
- Troubleshoot issues that arise in the internal systems.
- Configure servers, firewalls and switches.
- Monitor system performance and ensure its proper working.
- Configure and deployment of new applications as part of SDLC
- Upgrade the components of the system and update the technical documents.
- Perform installation, configuration and maintenance of software including operating system, patches, and 3rd party products.
- Provide support for tier 3 technical issues
- Provide guidance in infrastructure migration methodologies and techniques
- Assist in Disaster Recovery planning both local and cloud infrastructure
- Methodically troubleshoot issues using a variety of monitoring tools
- Configure, Maintain and develop backups
- Document processes and systems
What We’re Looking For:
- Required experience with configuring and supporting an Office 365 tenant including Exchange Online, SharePoint Online, Teams, OneDrive, PowerBI.
- Required Intune experience which include the following:
- Application Packaging
- Remediation Scripts (PowerShell)
- Configuration Changes
- Security Operations (Lowering Attack surface and hotfixes)
- Update Management (Driver updates, Quality and Feature updates)
- Compliance Reporting and Remediation
- Required Powershell and batch scripting
- Many years working with Microsoft Azure
- Advanced experience with Windows Server Operating systems, storage and virtualization in a mid-sized to enterprise environment, working with Windows Server Operating systems, working with Firewalls and working with backups
- Experience with understanding of networks is beneficial
- Experience with database administration is beneficial
What's in in for you:
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
- A defined contribution pension plan, where IO contributes the equivalent of 5% of a full-time employee’s annual salary, with an option for IO to match an additional 5% contribution made by the employee. IO also offers a Group Retirement Savings Plan and Group Tax Free Savings Account, designed to help IO colleagues plan and save for their future.
- A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.
- A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.
- Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. IO will also cover the costs associated with up to two membership and license fees per year for eligible colleagues if directly related to the employee’s role.
- Access to a suite of virtual healthcare options to support non-urgent medical needs
- A convenient, central location at 1 Dundas St West, easily accessible by public transit.
This posting will close on October 11, 2024.
The salary range for this position is $82,800 to $124,100 with a corresponding job level of P4.
Interviews will be conducted on a rolling basis until the position is filled.
Exact compensation will vary based on skills, knowledge and experience
After reviewing the qualifications listed above, we want you to know that we understand you may not meet all the qualifications described, but still encourage you to apply, as you may have other relevant expertise and experience that you can bring to the role.
At Infrastructure Ontario, we strive to create a culture that encourages a diverse equitable and inclusive environment that fosters belonging. We believe that experience comes in many forms and through learning from each others’ differences and perspectives gives us strength. We are committed to enhancing our culture and encourage applications from all walks of life. Let us know if you require any accommodations for the selection process, by contacting the Talent Acquisition Team.
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience will be taken into consideration as applicable to the posted position.
By submitting your application you are granting Infrastructure Ontario permission to process your personal data during the recruitment process and for keeping records of the process. Infrastructure Ontario may share your personal data internally to appropriate persons involved in the recruitment process and to third parties where there is an administrative or lawful basis for doing so. Provided that Infrastructure Ontario does not have any lawful reason to continue processing your personal data, you may make a formal request to rectify, erase or restrict (the processing of) your personal data.
