Emma is hiring a

Senior Supply Chain Excellence Manager

Lisbon, Portugal
Full-Time
Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.
  
We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.

What you would do

  • As a key member of the Offline (B2B) Operations EU team, you will shape the strategic direction of one of our most important and fast-growing sales channels, driving organizational transformation and operational excellence.
  • Collaborating closely with the Team Lead of Supply Chain Excellence, you will influence key strategic decisions and initiatives to elevate our supply chain processes, supporting growth objectives.
  • You will own and lead high-impact projects from conception to execution, optimizing complex processes to deliver measurable improvements in efficiency and scalability.
  • Engage with senior internal and external stakeholders to ensure alignment on strategic objectives and successful execution of B2B supply chain projects.
  • Apply continuous improvement methodologies to streamline processes, drive innovation, and enable growth while achieving operational excellence.
  • Design and implement advanced monitoring systems to track key supply chain metrics, ensuring sustained improvements and data-driven decision-making.
  • Oversee process enhancements that will have a lasting impact on B2B supply chain performance, driving measurable results across the organization.

Who we're looking for:

  • A degree in supply chain management, business administration, engineering, logistics, or a related field (advanced qualifications such as an MBA are a plus).
  • Extensive experience in supply chain, operations, logistics, or project management, with a strong track record of leading strategic initiatives and driving results in complex environments.
  • A deep understanding of supply chain strategy and the ability to develop high-level frameworks that achieve operational excellence.
  • Proven experience in project management methodologies (Lean, Six Sigma, Agile, etc.), with a demonstrated ability to apply these principles to deliver measurable outcomes on large-scale projects.
  • Strong proficiency in tools like Jira and Confluence, utilizing them to drive results, track milestones, and maintain project alignment across teams.
  • Leadership qualities that enable you to influence and guide cross-functional teams, fostering a culture of accountability, innovation, and collaboration.
  • A data-driven approach, with the ability to analyze complex data and translate insights into actionable strategies for continuous improvement.
  • A creative problem-solver with a solutions-oriented mindset, capable of overcoming challenges and driving success in a fast-paced environment.
  • Strong ownership of key initiatives, balancing customer-centricity and business objectives to deliver results.
  • Fluent in English (additional European languages are a plus).
  • Knowledge of automation tools and programming languages such as Python and SQL is an advantage.

What we offer

  • A combination of personal and company growth to accelerate your career and help you reach your goals.
  • The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
  • Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA.
  • To work and learn from experts in diverse fields and get to know your team members at exciting company events.

Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!
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