DAZN is a world-changing sports broadcaster bringing thousands of sporting events into millions of households across the world, delivering live sport direct to consumers through 100s of devices in over 200 countries.
We have a fantastic opportunity in our Technology team for a Senior Streaming Support Engineer.
This role will be based in our brand-new Hyderabad office, and you will work on call and in shifts. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.
As our new Senior Streaming Support Engineer, you’ll have the opportunity to:
- Monitor and support our global streaming platform
- Identify, triage, resolve or escalate faults across a broad range of technology
- Perform root cause analysis of complex faults
- Provide reports on platform stability and performance
- Provide regular updates to key stakeholders and senior management
- Write detailed support documentation and run-books
- Work closely with the Broadcast Platforms Managers
- Support the continued development of core streaming functions
- Help build, test and maintain a successful streaming operation
- Demonstrate leadership qualities
You’ll be set up for success if you have:
- Prior experience supporting OTT head-end components, DRM, CDNs and end-user client performance
- Prior experience troubleshooting OTT workflows & HTTP streaming solutions
- Detailed knowledge of A/V encoding, packaging & CDN technologies
- A high degree of troubleshooting and root cause analysis expertise
- The ability to work outside of office hours Mon-Sun (details to be confirmed)
- Prior experience working with cloud computing platforms such as AWS, GCP, Azure or similar
- Prior experience working with monitoring tools such as New Relic, CloudWatch & Conviva
Even better if you have:
- Prior experience with tools such as ServiceNow, Jira, Confluence, Grafana or Dataminer
- Prior experience with live sport broadcast/stream delivery
