Senior Staff Software Engineer – Backend (Persistence)

Team: 
The Data Access team is responsible for translating customers’ data requests from the ServiceNow platform and accurately querying the database using our home-grown SQL generation engine. This team is responsible for SQL generation into PostgreSQL, MariaDB, and Oracle databases, as well as table management and database metadata. 

As a Senior Staff Software Engineer on the Data Platform team, you will have the opportunity to become a key member of the Platform Persistence group. Team members will be mentored in the necessary skills to become successful contributors to the team.

What you’ll do and need to know:

• Lead and guide the development team in the design and implementation of data platform solutions.
• Writing highly scalable code leveraging best practices on concurrency and memory utilization.
• Shape and execute data management strategies, ensuring scalability, efficiency, and security.
• Collaborate with cross-functional teams to define and implement data-related initiatives.
• Explore and experiment with challenging data problems including but not limited to data loss detection & recovery.
• Champion data best practices and security standards across the organization.
• Monitor and optimize data performance, troubleshooting and implementing improvements as needed.
• Stay current with the latest data storage and management technologies.
• Act as a technical leader, providing mentorship and fostering a culture of innovation and continuous improvement.

To be Successful:

• Proven track record of experience with relational database and ability to handle large amount of data on relational systems.
• Proficiency with concurrency and parallel programming concepts.
• Proven experience in leading and mentoring engineering teams.
• Working knowledge of JavaScript is beneficial for cross-functional collaboration.
• Excellent problem-solving and communication skills.

• 12+ years of hands-on backend development with 5+ years of experience in Java.
• Good understanding of cloud-based and distributed systems.
• Deep knowledge of databases, data modelling, and data storage technologies.
• Proficiency in Java programming and strong expertise in data structures and algorithms.

Nice to have:

• Familiarity with ServiceNow platform is a plus.
• Familiarity with RDBMS internals.
• Passionate database technologies
• Experience with Unix shell. 
• Experience working in a DevOps environment.
• Experience working in a customer focused environment.

WJ24

For positions in this location, we offer a base pay of $173,400 - $303,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.  Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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