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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
You're leading a dynamic team of developers, designers, and QA experts, steering the course towards uncovering and capitalizing on business opportunities.
Your responsibilities extend to deeply understanding customer needs through thorough research and feedback analysis.
With this insight, you craft a strategic plan, meticulously execute the product roadmap, and deploy resources effectively to bring visions to life. Following implementation, you rigorously monitor the impact of these initiatives, fine-tuning strategies to ensure they not only meet but exceed customer expectations and drive significant business value.
You actively maintain communication with customer-facing teams to verify the effectiveness of the processes implemented by your team. This ongoing interaction aids in recognizing opportunities for enhancement, aiming to further streamline the adoption journey for users.
Responsibilities
About you
You want to build a product that helps the customer to do the things they need. You’re eager to accelerate our product adoption by simplifying and communicating our product's value proposition.
Thanks to your deep understanding of the industry, you can create experiences that align with what our customers expect.
You can adapt your explanations to your audience, manage stakeholder expectations effectively and proactively. You know how to efficiently share your ideas in writing or speaking. You love collaborating across departments and regions. You excel at summarizing complex information and focusing on what matters most.
We hire curious, daring, humble people and give them a lot of latitude to learn and create. We’re much more interested in what you’ve been doing since you graduated than in your degree.
Requirements
What is in it for you
… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
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