Senior Staff Product Designer, New Products

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

Mozilla’s New Product group is a fast-paced organization of entrepreneurs and entrepreneurial-minded individuals. We build new products from the ground up, explore methods of investment and acquisition, and experiment quickly to solve exciting problems for people that can form the basis of new Mozilla businesses.

As a Senior Staff Product Designer, you will play a crucial role in a small, dynamic team, often beginning with just two individuals, to explore and bring new concepts to life through rapid iterations and prototyping. You will be validating assumptions, testing hypotheses, and working closely with product managers, engineers, and other collaborators to go to market with new product offerings.

You should be comfortable designing across all stages of the early product lifecycle from discovery through launch and initial growth. We are looking for someone who thrives in an entrepreneurial setting, has startup experience and a track record of delivering, and can navigate the unique challenges of building 0 to 1 products.

What you’ll do:

• Product Vision & Strategy: Partner with product leadership to shape the product vision and strategy, bringing a design-driven perspective to strategic decisions. Advocate for design thinking ensuring that user-centric solutions align with business goals and market opportunities.
• Customer Discovery: Conduct market research, customer interviews, user testing, and competitive analysis to identify unmet needs, validate product ideas, and advise potential solutions.
• Lead and own the Design and User Journey: Be responsible for everything from sketches to prototypes to high-fidelity designs. You should feel comfortable not just defining the product vision alongside your product and engineering peers, but making that vision a reality.
• Advocate for the User: Be a voice and champion for your users throughout every step of the design process.
• Continuous Learning: Stay current with industry trends and standard methodologies to improve the design process and product quality continually.
• Mentorship: Mentor designers and lead by example to uplevel design thinking at Mozilla.

What you’ll bring:

• You have 7+ years of product design experience, with recent experience preferably in a startup or entrepreneurial environment.
• You have a proven track record to design intuitive and visually appealing user interfaces.
• You have a strong command of customer discovery, hypothesis validation, and rapid user testing approaches.
• You have strong fluency in modern design and prototyping tools and can build annotated and detailed mock-ups from low-fidelity to pixel perfect designs, landing pages, and even the occasional ad.
• You've balanced user experience, business needs, technical feasibility, and time-to-market to determine the best product design
• You can communicate clearly about your designs at the idea phase through the development phase and can advocate for your decisions.
• You love working in a fast-paced environment, improving your leadership and design skills, and believe that design is important to any product's success.
• You can work efficiently with a geographically distributed team.
• Commitment to our values:
• Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

Bonus:

• Familiarity with accessibility standards and best practices.
• Experience designing for multiple platforms (web, mobile, desktop).
• Experience in one of the following areas: enterprise software, family tech, or developer tooling.
• Comfort with designing interfaces that enable an AI future

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc.varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

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Req ID: R2635