ServiceNow is hiring a

Senior Staff Inbound Product Manager - Platform Deployment and Pipeline Automation

Pleasanton, United States
Full-Time

What you get to do in this role:   

  • Strategic Ownership: Take ownership of the end-to-end pipeline and deployment experience for ServiceNow products, driving strategic initiatives to innovate and optimize processes across the software development lifecycle.
  • Innovation Leadership: Lead the development and implementation of innovative solutions and best practices for pipeline automation, continuous integration, and continuous deployment (CI/CD) within the ServiceNow ecosystem, leveraging cutting-edge technologies and methodologies.
  • Cross-functional Collaboration: Collaborate closely with engineering, product development, quality assurance, and operations teams to gather requirements, define priorities, and drive alignment on pipeline and deployment strategies that enable rapid, reliable, and scalable product delivery.
  • Customer Focus: Champion the voice of the customer by understanding their needs, pain points, and feedback related to pipeline and deployment experiences, and translating insights into actionable improvements and feature product strategy that sets us up for success as we look to grow to $10B+ in revenue
  • Communicate product priorities and build consensus
  • Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
  • Work with multiple teams to guide projects through development and bring high-quality products to life
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
  • Communicate complex problems into easily understood requirements and provide solutions
  • Develop multi-mode communications that convey a clear understanding of the needs of different audiences

To be successful in this role you have:

  • 12+ years of software product management experience
  • Extensive background in CI/CD pipeline development and optimization
  • Have worked in extremely complex native and hybrid cloud, distributed system architecture environments
  • Strong prioritization skills and the discipline to focus on high impact activities
  • Experience defining and  capturing product requirements and transforming them into a product roadmap
  • Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
  • Experience driving solution development through big-picture solution development

 

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For positions in the Bay Area, we offer a base pay of $181,100 - $316,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

 

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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