At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
Have you ever been disappointed with customer support and get the impression that they are unable to help you? It didn't have to be the fault of a particular person, but just a manifestation of outdated tools that they may use.
Until now, companies have focused on individual parts of the process, but not on covering the entire customer experience. NICE CXone has a solution that covers the issue from start to finish. Thanks to this, the market rates us as a world leader.
Our team in Prague is developing an ecosystem that connects businesses and their customers through digital channels such as WhatsApp, Chat, or Instagram. We offer tools that automate and support agents' work and improve their efficiency with technologies such as AI, Cloud, and big data.
We are looking for an experienced PHP developer to our SCRUM team, who will help us to further expanded our digital platform, drive integrations with other products and focus on constant improvement of our services performance.
We have developed a globally used platform for customer care, used by large companies. 5,000 requests per second flow through our APIs in 10 AWS regions around the world. So exceptional quality of the delivery and rigorous regression and performance testing is what we focus at.
We try to write cleanly, pay attention to SRP, create atomic pull requests, continuously refactor, have a CI/CD pipeline.
How will you make an impact?
Have you got what it takes?
What’s in it for you?
Requisition ID: 6627
Reporting into: Manager, Engineering.
Role Type: Individual Contributor.
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About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
[Temp Description] Why NICE? NICE works with organizations of all sizes to create extraordinary and trustworthy customer experiences that build deeper brand loyalty and relationships that last. But, of course, world-class cloud software and incredible customer experience don’t build themselves. Every success at NICE starts with the passionate, collaborative people who work here—all committed to pushing the envelope of what technology can do for our customers, while also striving for individual and collective growth.
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