About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
The Opportunity:
Join a forward-thinking team dedicated to transforming the customer experience through intelligent conversational AI solutions. Our mission is to streamline the user pre-booking journey by developing bots that address customer queries with precision, ensuring a smooth and hassle-free booking process. Working closely with product managers, designers, and engineers, we focus on continuous innovation to deliver solutions that meet customer needs and drive business success.
Project Description:
This project is centered on building advanced customer-facing AI-powered bots that elevate user experiences across multiple platforms. These bots are designed to simplify the pre-booking journey by providing quick, accurate responses to customer inquiries. By combining cutting-edge technology with a deep understanding of user behavior, the team ensures the bots are intuitive, efficient, and aligned with business goals.
What you'll Need to Succeed:
It's Great if you have:
This position is based in Singapore (No Relocation Provided, Visa Sponsorship Unavailable)
#singapore
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Agoda.com is an online travel agency and metasearch engine for hotels, vacation rentals, flights, and airport transfer.
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