Senior Software Engineer-AI

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

 

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

 

Join us and be part of a team that is making a real impact.

 

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

·       Building Services/APIs in Python and Java

·       Integrating PCC domain solution to NLP/LLM models

·       LLM Model deployment & monitoring

·       Model functional and performance testing

·       Building platform services for model selection, training and monitoring

·       Identify, prioritize and execute tasks in the software development life cycle

·       Work with business to iterate over software requirements

·       Develop tools and applications by producing clean, efficient code

·       Automate tasks through appropriate tools and scripting

·       Analyze and debug systems

·       Perform validation and verification testing in a test-driven manner

·       Review the work of others, and invite others to review your work

·       Collaborate with internal teams and vendors to fix and improve products

·       Ensure software is up to date with latest technologies

·       Be a part of on-call rotation to support your system in production

·       AI tech experience (LLM, Python Language & Frameworks, Azure Machine Learning Workspace, Databricks)

·       Experience writing clean code that performs well at scale using Java/Python

·       Exposure to cloud software (microservice) development and deployment

·       Experience with UI development and frameworks (e.g. Vue.js, React)

·       In-depth knowledge of relational databases (e.g.  Microsoft SQL Server, PostgresSQL)

·       Solid experience writing RESTful API endpoints

·       Absolutely love TDD and have working knowledge of it

·       Proficient in GIT

·       Experience using system and performance monitoring tools (e.g. App Dynamics, DataDog)

·       Experience with automated testing frameworks (e.g. Cypress, Jest)

·       Excellent organization, critical-thinking and personal leadership skills

·       Self-starter with the ability to deliver with minimal supervision

·       Being okay with the uncomfortable feeling that comes from learning new things

·       Team player

·       Analytical mind with problem-solving aptitude

·       Proven experience as a great Engineer

·       BSc/BA in Computer Science or a related degree

 

· Experience with UI development and frameworks (e.g. Vue.js, React)

·       Experience with Regex, NLP, Pandas, pySpark, Guardrails

·       Experience with scaling LLMs

·       Experience with FastAPI, Django

·       Nice to have pyTest

·       Experience with Docker, Kubernetes and Istio

·       Experience with Jenkins CI/CD pipeline

·       Linux and IP networking knowledge

·       Experience with AWS/Azure cloud services or equivalent

·       Experience with SAML, OAuth and OpenID Connect

·       Experience working on a SaaS product

·       Experience with Service Oriented Architecture

·       On-call experience with production grade systems

·       Has mentored others in a professional setting

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

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