Senior Site Reliability Engineer (REMOTE)

About Cyware

Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs. 

Your next opportunity starts here!

More on Cyware: (www.cyware.com) 

Built and designed by SecOps practitioners and cybersecurity leaders, Cyware offers multiple technologies within its Cyber Fusion platform, including advanced threat intelligence solutions (TIP) for large and small security teams, vendor-agnostic security automation (SOAR), and purpose-built security case management. As a result, organizations can increase speed and accuracy while reducing costs and analyst burnout. Cyware's Virtual Cyber Fusion solutions make secure collaboration, information sharing, and enhanced threat visibility a reality for enterprises, sharing communities (ISAC/ISAO), MSSPs, and government agencies of all sizes and needs.

About you: 

• You are driven, inquisitive, proactive, and energetic 
• You have a growth mindset and are committed to delivering results 
• You thrive in a fast-paced, collaborative environment

Why We’re Hiring

Site Reliability Engineers (SREs) are responsible for keeping all user-facing services and other Cyware production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our Production operating environments.

SREs specialize in cloud systems (application runtimes, operating systems, storage subsystems, networking, etc.) while implementing best practices for availability, reliability, and scalability, with interests in eliminating toil via automation.

The SRE team's experience feeds back into other Engineering groups within the company, as well as to Cyware customers running self-managed installations.

As a Cyware SRE, your mission is to protect, provide for, and progress the software and systems of our Production environments with an ever watchful eye on their availability, latency, performance and capacity. Continuous improvement, automation, and observability will be the principles you employ to accomplish your mission.

Come join an exciting cybersecurity product startup that just closed Series C funding round!

What You’ll Do

• Be on an on-call rotation to respond to incidents that impact availability and drive the efforts to provide service restoration within SLAs.
• Conduct neutral postmortems of issues and events to identify Root Cause.
• Use your on-call shift schedule  to prevent incidents from ever happening. Be proactive in monitoring and taking timely actions.
• Lead Production data-driven operations to define and measure: Error Budgets, SLIs, SLOs, and SLAs.
• Run our infrastructure with tools such as Ansible, Terraform, Jenkins CI/CD, Docker, Kubernetes, and Lambdas.
• Build monitoring capabilities that alerts on symptoms and outages, ensuring Cyware’s proactive posture.
• Document every action so your findings turn into repeatable actions and then into automation.
• Improve operational processes (such as deployments and upgrades) to make them as seamless as possible. 
• Design, build, and maintain the core infrastructure that enables Cywares’ scaling to support thousands of customer hosted environments.
• Debug production issues across services and levels of the stack.
• Plan the growth of Cyware infrastructure.
• Ability to work across time zones to collaborate and develop solutions is a requirement.
• Maintain the security, integrity, and stability of the Production environment by performing vulnerability management tasks, compliance monitoring, configuration drift management, and conducting quarterly DR exercises.

Who You Are

• US Citizenship is a requirement of this position in accordance with 8 U.S.C 1324b(a)(2)(C)
• Bachelor's degree or higher, in Computer Science, Engineering, IT or related discipline
• 4 to 7 Years of total experience as a site reliability engineer
• Cloud: AWS/Azure/GCP
• Linux: Solid understanding of Linux Systems, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot
• Scripting: Bash/Python
• Development Languages and Frameworks: Python/Django, Vue, React, Go Lang
• Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts.
• Application Protocols: SMTP, HTTP, HTTPS, FTP, IMAP, POP.
• Good to have Applications: Database Systems Fundamentals (MySQL/Postgres), Redis, Nginx/Apache , Supervisorctl
• Tools/Utilities: Nagios, Yum, RPM, GIT, Grafana, Prometheus, New Relic, ELK, Docker, Jenkins
• Certifications: RHCSA/RHCE/AWS (SysOps).
• Ability to obtain and maintain necessary Federal security clearances.

We're a lean team, so your impact will be felt immediately. If this all sounds like a good fit for you, why not join us?

You’ll love working at Cyware because:

• We foster an exciting and challenging start-up culture. 
• We’re not just employees. We’re people. We offer a comprehensive benefits package including time off, paid holidays, retirement plans, insurance coverage and much more.
• We’ll invest in your career. Our company is growing quickly and we will give you the opportunity to do the same. You will have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• We value diversity of people, culture, and ideas.

EEO Statement

Cyware is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

How to Apply

Apply right here. You've found the application!

Please note, all official communication regarding this position will only be conducted through email addresses ending in "@cyware.com".