Senior Site Reliability Engineer

Genies is culture’s avatar technology company empowering developers and artists to create their own interoperable gamified consumer experiences. The company has raised $250 million from investors including Silver Lake, BOND, NEA, and Bob Iger. Initially, Genies were adopted by thousands of Hollywood icons including Justin Bieber and Rihanna through partnerships with Universal Music Group and Warner Music Group. Today, the company is also delivering avatars to the masses through experiences built with its Developer Kit and artist crowdsourced platform, The Workshop. These experiences all integrate together to form one avatar social network, Genies Party.

Genies is looking for an experienced Senior Site Reliability Engineer to help contribute to the current and future growth of our technology platform. Seated in our Bay Area office (San Mateo) or Los Angeles HQ and reporting to the Director of Engineering, this Senior Site Reliability Engineer will play a vital role in solving complex technical challenges that Genies backend services encounter while we scale and grow our product suite, including Genies Party, Developer Kit, Trait System, and virtual experiences.

The ideal candidate has extensive experience with AWS infrastructure and is familiar with Terraform, Kubernetes, Github Actions, Datadog. They enjoy architecting and deploying scalable infrastructure and working on eliminating developer pain points and bottlenecks. Partnership and collaboration are areas they embrace; specifically working with other Site Reliability Engineers, Backend Engineers and Pipeline Engineers to deliver scalable, efficient and reliable infrastructure powering Genies Avatar and products.

What You’ll be Doing:

• Automate, test, and deploy well-designed infrastructure as code, and services at scale
• Manage AWS services to host infrastructure for frontend, backend, web, and unity engineers to use and build on
• Monitor infrastructure and applications using metrics, logs, dashboards and alarms
• Profile and optimize for load, latency, reliability, availability, fault tolerance, and observability
• Apply best practices in all aspects of service availability including security, testability, release management, live ops
• Collaborate with team members on architectural designs and code reviews
• Partner cross functionally with all levels of the organization
• Provide emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed
• Perform and run blameless RCAs on incidents and outages to prevent future service incidents
• Measure the risk of introduced features to plan ahead and improve the infrastructure.

What You Should Have:

• Bachelor degree in Computer Science or 5+ years professional experience as a reliability, systems, devops, infrastructure, or platform engineer
• Proficiency in Python and/or Golang
• Solid foundation in systems engineering and live operations
• Strong knowledge of infrastructure as code with Terraform
• Expert knowledge of Amazon Web Services or Google Cloud Platform
• Experience supporting designing and working with Rest APIs, distributed NoSQL and relational databases, caching systems, event-driven and multi-tier architectures
• Expertise in applying software patterns and Microservices patterns
• Knowledge of cloud security best practices and cost-effective cloud architecture
• Strong knowledge of CI/CD with AWS Codepipeline, GitHub Actions, Jenkins, or similar
• Self-starter, analytical, creative, highly motivated with an innovative spirit
• Excellent communication skills

How Genies will support you

Genies is a well-funded, growing start-up that cares deeply about each of our employees' growth and success. Our roles and their responsibilities are created with a breadth of scope that introduces each employee to exciting new challenges and opportunities that a growing start-up encounters. The actual base pay is dependent upon a number of factors, including: professional background, training, transferable skills, work experience, education, location, business and product needs, and market demand. The base pay range is subject to change and may be modified in the future. Full-time employees may also be eligible for equity compensation, in addition to a robust health, wellness, and benefits package. 

Starting Salary Range: $160,000 to $190,000

Here's why you'll love working at Genies:

• You'll work with a team that you’ll be able to learn from and grow with, including support for your own professional development
• You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy
• You'll enjoy the culture and perks of a startup, with the stability of being well funded
• Comprehensive health insurance for you and your family (Anthem + Kaiser Options Available), Dental and Vision Insurance
• Competitive salaries for all full time employees
• Unlimited paid time off, sick time, and paid company holidays, in addition to paid parental leave, bereavement leave, and jury duty leave for full-time employees
• Health & wellness support through programs such as monthly wellness reimbursement
• Working in a brand new, bright, open-environment and fun office space - there’s even a slide!

Genies is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.