Services Account Executive - this role acts as the key interface between customers and ServiceNow's Expert and Success Services, orchestrating engagement negotiations and mitigating risks while ensuring client satisfaction. It involves strategic collaboration with sales teams to position services effectively and ensure license adoption.
A consumption mindset is the key to approaching customer engagement with a focus on understanding and fulfilling their ongoing needs rather than just selling a one-time service. It involves actively seeking opportunities to enhance the customer's experience and maximize the value they receive from ServiceNow's offerings.
In this role, you will look after the customers within Financial Services & Insurance + TMT Services Energy & Utilities.
Our services portfolio includes Expert Services Implementation and Impact.
Read about ES: https://www.servicenow.com/services/expert-services.html
Read about Impact: https://www.servicenow.com/impact.html
The way we deliver implementation: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/data-sheet/ds-implementation-services.pdf
NOW Create: https://nowlearning.servicenow.com/nowcreate
What you get to do in this role:
To be successful in this role you have:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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