• Job title : Senior ServiceNow Consultant
• Location: Groningen, Netherlands
• Number of days on location required: At least 2 days per week and preferably 3 days per week present at the office in Groningen
• Mode- 6 Months Contract
• Requirements for submitting a CV: Must be submitted in Dutch
• Candidate should be fluent Dutch Speaker and ready to take interview in Dutch language.
Job Description:
We are looking for an experienced ServiceNow consultant to temporarily strengthen our team. The ideal candidate has extensive experience in implementing ServiceNow solutions, performing analyses, training administrators and advising on best practices. The candidate must be able to work independently, proactively make proposals and collaborate effectively with various stakeholders.
Situation:
A first step has already been taken with ServiceNow implementation (ITSM). Your assignment is to ensure that ServiceNow has a good foundation to build on and to further train the team and apply best practices. The current setup must be examined and assessed for best practice. Your proactive advice helps us to establish a good foundation and to be able to continue working on ServiceNow in a structured manner. You monitor the quality of the setup and make adjustments where necessary. You advise the Product Owner for further setup and steps to be taken.
Responsibilities:
- Analyze the current setup and advise on changes based on best practices.
- Implementing ServiceNow changes, from planning to delivery.
- Analyzing business processes and translating them into ServiceNow solutions.
- Training and guiding administrators and end users in the use of ServiceNow.
- Advising on best practices and optimizing existing ServiceNow environments.
- Proactively identifying areas for improvement and making proposals for optimization.
- Collaborating with internal and external stakeholders to achieve project goals.
Requirements:
- At least 5 years of experience with ServiceNow implementations and advising organizations. (WO level)
- In-depth knowledge and experience of ServiceNow modules and functionalities, with at least the ITSM, CMDB and PDC modules.
- Experience with performing analyses and translating business needs into manageable technical solutions.
- Excellent communication skills and the ability to clearly convey complex information.
- Experience with training administrators and end users.
- Proactive attitude and the ability to work independently.
- Strong collaboration skills and the ability to work effectively in a team.
- At least 2 days per week and preferably 3 days per week present at the office in Groningen.
Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.
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