Company Overview
OLR has 20 years experience in delivering and supporting international Retail Omni-channel; Merchandising, Stores, and Commerce systems for some of the world’s biggest brands. An award-winning Oracle Partner, OLR specialises in working with Oracle’s Merchandising, Stores, and Commerce suite providing omnichannel solutions to our clients. As a trusted Systems Integration partner, we pride ourselves on the quality and expertise of delivery.
Essential Duties and Responsibilities: - Support and troubleshoot production client environments
- Take ownership of or assist with the logging, reporting, and resolution of application issues
- Ensure development standards are met in all coding practices
- Assist in maintaining the OLR software development environment
- Build and test application enhancements and modifications
- Assist project teams in defining software functionality
- Ensures adherence to OLR and customers quality standards, policies, processes and procedures.
- Document or maintain general retail, Oracle Retail, and/or OLR specific practices and standards
- Assist in the mentoring and coaching of more junior members of the team
- Act as a stand-in for Service Delivery Manager when required
- Document knowledge articles for internal cross-training
- Additional duties as assigned
Essential skills:
- In-depth understanding of Oracle Retail applications - around 4 to 5 Years of ReIM and SIM - as a plus on RMS or RPM- with Java background.
- Professional approach when dealing with internal and external customers, including clear and concise written and verbal communication skills.
- Demonstrated sense of urgency and willingness to provide exceptional customer service.
- High degree of initiative, accuracy, efficiency, and attention to detail
- Ability to juggle multiple priorities while maintaining a positive attitude under stressful circumstances
- Ability to maintain confidentiality when dealing with proprietary information
- Strong ability to proactively identify and resolve issues
- Good time management skills
- Ability to be flexible and adapt to change in a complex global organization
Technical skills needed:
- Oracle ReIM, SIM, PL/SQL, Eclipse, Java Application packaging, Unix Shell Script
- Oracle RMS or RPM or RIB (an added advantage)
- Core Java concepts must
- ADF, J2EE is a plus.
- Bachelors degree in Business, Computer Science or related field, or 5+ years of relevant experience
- Around 5 years of Oracle Retail related experience required industry
- Around 5 years development and/or Production support
- Oracle Retail implementation or support experience, ideally for multiple implementations or clients; previous consulting experience preferred
- Demonstrated experience overseeing and advocating quality management systems, methodologies and collateral preferred
