Senior Scum Master - Remote

ULTRA MOBILE is seeking a talented Senior Scum Master to join the Product & PMO Team! Individual reports to Senior Manager, Scrum Delivery. Role is remote - must reside in the United States.

ABOUT THE ROLE

Your usual day of awesomeness includes:  

• Lead team members in the completion of the team and company goals, maintaining the vision and values of the company that brings them closer to the achievement of those goals.
• Facilitate agile onboarding sessions for 2 agile teams and provide guidance during the initial stages of agile adoption. 
• Ensure teams’ adherence to Scrum practices, ceremonies, and artifacts, while tailoring them to fit the organization’s needs. 
• Maintain and promote a safe work environment ensuring direct reports follow regulations and workplace laws and guidelines. 
• Utilize agile project management tools (e.g., JIRA, Slack, etc) to facilitate transparency, collaboration, and work item tracking. 
• Stay up to date with industry trends and best practices in agile methodologies, incorporating them into the teams’ processes when appropriate.
• Champion the adoption of a mentoring culture within the Scrum Master team, guiding and supporting team members in their professional growth and skill development. Take a proactive role in identifying opportunities for mentoring and providing guidance, helping them enhance their understanding of agile principles, strengthen collaboration, and excel in their respective roles. 
• Possess competency to serve as Release Train Engineer (RTE), coordinating and facilitating the execution of value stream deliverables and achieving program objectives.
• Facilitate program-level ceremonies and events (e.g., Discovery Team sync, Scrum of Scrums, System-level demos and reviews), promoting collaboration, coordination, and alignment among discovery teams and agile teams. 
• Facilitate quarterly performance reviews to assess scrum team agile practices and process adoption and provide feedback to guide team members on consistent improvement.
• Organize and facilitate Scrum and/or KanBan ceremonies to foster open communication and knowledge sharing to address dependencies and promote a culture of collective ownership.
• Communicate with all teams and Stakeholders regarding project and team statuses.
• Guide, coach, and motivate the teams with the goal of increasing productivity.
• Collaborate closely with Product Owners to maintain a high-quality and prioritized backlog, guiding refinement, prioritization, and proactive issue resolution to maximize value delivery.
• Monitor schedule and performance.
• Drive continuous improvement by identifying and removing impediments, fostering a culture of self-organization and high performance, and ensuring productive and uninterrupted workflow.
• Oversee and manage scope, timeline, quality, goals, and deliverables that support the business goals.
• Strive for, maintain, and further develop excellence in processes and services, proactively manage escalations, and drive the change control process.
• Provide performance feedback to management and team members.
• Conduct workshops, training sessions, and one-on-one coaching to promote understanding and application of agile values and principles.

WHAT YOU BRING

• Minimum 5 years of experience working as a Scrum Master in an agile development environment. 
• Possess relevant agile and project management certifications. (CSM, A-CSM, PSPO, Scaled Agile, SAFe, and/or LesS) 
• Excellent verbal and written communication.
• Great skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• A sense of ownership and pride in your performance and its impact on the company’s success.
• Critical thinking and problem-solving skills.
• Must work effectively with cross-functional teams to align strategies, activities, and timing.
• Achieves on-time, budget, and scope deliverables results.
• Understanding of how Scrum masters and project managers complement and collaborate to ensure timely delivery of projects and increased throughput.
• Experience with fast-paced business-to-consumer web application development.
• Strong interpersonal skills, leadership skills, problem-solving skills.

WE ARE ULTRA & MINT MOBILE

We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer. 

We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.

In addition, we’ve got a laundry list of perks you’ll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).  

And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Ultra & Mint! 

OUR VALUES – LET’S MAKE LIFE ULTRA TOGETHER!

• Ownership: We are all owners; be the outcome and get the job done.
• Action Biased: Be brilliant, proactive, and act with urgency.
• Embrace the Adventure: Be agile, adaptive, and thrive on change.
• Invent and Simplify: Never accept good enough.

$1,000 REFERRAL BONUS

Take a look at this job description, if you are the right person, please apply. If Ultra Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job.  If we hire them and they stay for 90 days, you get $1000.  For more details of restrictions and rules, please email [email protected].

We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.

In support of the Equal Pay for Equal Work Act, the range of starting pay for this role is $135,000 - $145,000.  This is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location.  We also offer a variety of benefits including health, disability insurance, 401 (k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company paid holidays.  The specific programs available will vary depending on state, start date, and employment type. Our recruitment team will be happy to answer any questions you may have.

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