Title:
Senior Salesforce Solution Architect
Job Purpose
Marken is currently seeking a Senior Salesforce Solution Architect with a strong technical background, extensive developer experience, and expertise in the Salesforce.com platform, DevOps, and CI/CD. This role is pivotal in shaping our technology solutions for sales, customer service, home health businesses, and collaborating with our AI/ML program.
Main Duties and Responsibilities:
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As the Senior Salesforce Architect, your responsibilities will include:
- Facilitating critical business and vendor alignment.
- Ensuring operational excellence in Salesforce solutions.
- Collaborating within a dedicated team to maximize efficiency and leverage the full potential of Salesforce for various user group needs.
- Crafting and implementing enterprise-level features in Salesforce.
- Providing guidance for our Salesforce strategy and overseeing the development of complex end-to-end solutions.
- Implementing integration and development frameworks to drive enablement, adoption, and technical expertise that accelerates our business.
- Acting as a liaison between IT and business operations to align the development and implementation of technical solutions.
- Leading design and solution workshops, overseeing critical decision-making processes.
- Continuously identifying opportunities for process improvement and executing necessary changes.
- Preparing comprehensive documentation of design principles, best practices, requirements, and architecture designs.
- Collaborating closely with business, IT, and vendor delivery teams to create and deploy scalable software and services.
- Engaging in productive conversations with end-users and stakeholders to comprehend objectives, share platform capabilities, and architect suitable solutions.
- Staying well-informed about technological advancements within the Salesforce platform and planning for the effective utilization of new release features.
- Championing a DevOps culture and empowering the team to assume full ownership of the development, promotion, and operation of their code.
- Influencing business and technology leaders to champion change for the betterment of existing processes and to boost ROI using Salesforce and its associated plugins.
- Assuring solution governance, managing technical debt, and maximizing the reuse of common features.
- Developing and executing a comprehensive Salesforce data management strategy.
Qualifications:
To excel in this role, you should possess the following qualifications and skills:
- A bachelor's degree or equivalent experience.
- A minimum of 10 years of prior relevant experience.
- A minimum of 5 years of Salesforce experience, including integration, configuration, and proficiency in writing custom Apex code.
- Salesforce certifications such as Administrator and Platform Developer and/or an architect track certification are highly desired.
- Proficiency in crafting intricate Salesforce solution designs, as well as enhancing and reviewing existing solution designs.
- Thorough knowledge of Salesforce platform limits, order of execution, data storage implications, and sharing and visibility.
- Proficiency with Sales and Service Cloud; familiarity with CPQ, Salesforce Industries, Communities, and Health Cloud is advantageous.
- The ability to shepherd Salesforce solutions from initial design to successful implementation.
- Exceptional critical thinking skills, including the ability to identify gaps, challenge assumptions, and offer optimal alternatives.
- A steadfast commitment to a "configuration before code" philosophy to streamline costs and complexity while enhancing maintainability.
- Exceptional oral and written communication skills, enabling effective communication with a diverse range of audiences.
- Strong teamwork and interpersonal abilities, coupled with the capacity to independently deliver results.
Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.
Moving Our World Forward by Delivering What Matters.
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