Senior Salesforce Marketing Cloud Consultant

These will be your key responsibilities:

• You will work on projects to implement Salesforce Marketing Cloud platform for our clients
• You will build, test, execute and optimise customer journeys and marketing campaigns
• You will work with customer data to create segments and data models that meet client requirements
• You will create content personalisation using simple scripting language (AMPscript)
• You will automate processes within the Salesforce Marketing Cloud
• You will advise and consult our clients how to get the best out of the platform
• You will conduct workshops with project partners

You are an ideal candidate if you:

• Have fluent English language skills, spoken and written (Czech language is not required)
• Have 3+ years of experience working with Salesforce Marketing Cloud (knowledge of SAP Marketing Cloud, Braze, Adobe Experience Platform are also relevant)
• Have deep knowledge of HTML, CSS, and SQL
• Are a team player with a friendly attitude
• Are ready to accept new challenges and not looking for routine work
• Are used to communicating technical aspects to internal and client teams
• Are familiar with the following concepts: Digital Marketing, Email Marketing, IP warm-up, Audience Segmentation, Omnichannel Customer Journeys, Data Modelling
• It will be great if you also know JavaScript, and have experience working with APIs and Postman
• An interest in or experience with Marketing Cloud Personalisation (MCP) (Interaction Studio) and Data Cloud is also a great thing!

Our benefits:

🏥 Premium package private health insurance (for you, your spouse and children), insured sum of 100.000 EUR/year.

⏰ Flexible working hours and hybrid way of working (work from home and/or work from office)

👩 ⚕️100% paid sick leaves for a period not exceeding 30 calendar days

🎯 Fully covered certifications for technical roles in Salesforce, Adobe, Microsoft etc

🎓 Full access to Dentsu Academy, on-site learning sessions

🏝 25 days of vacation + 3 wellness days + 2 volunteer days

🎁 House of Benefit allowance

🍹 Team events: company parties, after hours gatherings, board games and team buildings

🥪 Snacks, fruits, and sweets in the office

🏀Fit Pass special offer for you and your partner/children

☀Rooftop lounge with an amazing view on whole Belgrade

🌇Office in the heart of Belgrade city centre

🏓Table tennis top, video games, karaoke set

💸 Referral bonus program

Merkle do not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.

About Merkle

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.

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