Senior Salesforce Developer

Experian Consumer Services – Careers That Define “What’s the Next Big (Data) Thing” for Consumers?

What could be more exciting – personally and professionally – than being part of a “disruptive” business? Consider taking your career to the next level by joining the Leader that continues to disrupt the competition. As the “disruptor” and market leader we pride ourselves on building new markets, leading the pack through continuous evolution and innovation. It’s a position Experian Consumer Services has enjoyed for more than a decade and we’re always looking for the talent that can help expand that lead.

These days, the “next big thing” is often “the next Big Data thing.” Experian Consumer Services offers an opportunity to lead the charge in turning consumer data into something people use and value every single day. We live in a world where information is a means to improving lives and we challenge our team to do just that: improve lives with our products.

What you’ll be doing

The Salesforce Senior Engineer will be focused on the development and thought leadership for our Salesforce Service Cloud implementation servicing our contact centers. You will collaborate with internal and external teams to enhance a best-in-class contact center solution for a global, multi-site, multi-business line, high-volume servicing contact center. You’ll deliver architecture, configuration, programming, and any integration needed to provide our consumers with a modern digital experience. This role is more than just a senior developer or an order taker; the ideal candidate will be innovative and challenge the status quo, providing new ways to solve complex business problems.

Responsibilities include

• Contribute to the Salesforce codebase by adding, maintaining, improving, and refactoring pre-existing code.
• Ability to take general business requirements and build a robust technical design through the entire business process.
• Develop and code solutions to specification.
• Familiar with and helps improve and establish development standards.
• Develop work estimates for projects
• Builds solutions that are secure, durable, scalable, flexible, and accessible and proactively mitigate against production support issues.
• Identify areas of code that have accumulated technical debt.
• Participate in all phases of software development life cycle including functional analysis, development, prototyping, coding, testing, deployment, and support.
• Day-to-day support of the existing environment, able to quickly diagnose and troubleshoot. Oncall rotation as assigned.
• Creates and maintains documentation supporting training, system administration, deployment, and operational processes and procedures.

• Recent experience implementing digital solutions including: chat, chatbots, email and social
• Atleast 6 to 9 years of experience in Salesforce developer
• Must have knowledge and practical application of Visualforce, APEX; Force.com APIs, Web Services, and Lightning.
• Excellent interpersonal skills, as well as excellent communication skills; verbal and 
• Lightning Web Components
• Salesforce DX experience..
• SFDX experience

Experian Careers - Creating a better tomorrow together

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