Introduction:
Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?
At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.
And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.
We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.
Key Responsibilities
- The administrator will be responsible for the configuration and optimization, support and maintenance of our 400-seat Salesforce instance
- Collaborating with Sales, Marketing, Finance, and Customer Success users to capture and analyze evolving business requirements
- Implementing best practice solutions around sales and renewal opportunities, assets and contracts in Salesforce
- Developing key integrations between SalesForce CPQ and NetSuite to enable the flow of key data between the systems to support the Renewals and Finance processes
- Supporting junior members in the team develop better solutions and progress their careers
- Streamlining contract generation and execution using the Conga Suite
- Ensuring our business systems are fit for purpose, operational and support future growth. Leverage our existing systems stack to maximise and optimise the use and value derived
- Implementing and configuring solution integrations with third party systems including Workato, Leandata, ZoomInfo, 6Sense, Salesloft and Clari
- Managing system and component upgrades including Lightning and Flow
- Implementing Salesforce solutions and customizations: Using CPQ extensively and MDQ functionality, Custom Fields, Validation Rules, Triggers, etc.
- Working to resolve technical debt within the system
- Using Data Loader, Gearset and RingLead to load and correct data
- Training users in new or upgraded system or add-on functionality
- Promoting and implementing information security in line with our ISO27001 certification
Candidate Skills & Experience Required
- Deep understanding of the SFDC domain and relevant certifications (e.g. Salesforce Certified Administrator, Salesforce Certified CPQ Specialist, Salesforce Certified Sales Cloud Consultant)
- 4+ years experience in Salesforce Implementation/Administration
- In-depth knowledge of Salesforce Sales and Service Clouds
- In depth understanding of CPQ, Contract Generation, Quoting
- Excellent analytical, communication and problem solving skills
- Experience in customizing and extending Salesforce functionality using Apex, SOQL, etc.
- Data processing and reporting experience
- Highly motivated with strong collaboration skills
Nice to Haves:
- Experience of working with integration platforms (Workato etc.)
- Experience of working with MS Azure to push / pull from Salesforce API
- Experience of data Migrations in Salesforce
- Line management Experience
- Experience of working with HubSpot, Leandata, 6Sense, ZoomInfo, Financialforce
Who We Are
We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.
We live the Poppulo values each day, as they are key to everything we do.
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Bring Your Best Self
We show up authentically, are self-aware and always strive to be better.
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See it. Own it. Solve it.
We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
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Together We’re Better
We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.
Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.
Poppulo is an equal opportunity employer.
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