Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1.800 employees supported by a network of +20.000 linguists around the world.
At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.
Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.
This is Acolad - Content That Empowers, Anywhere.
Acolad Content Solutions India Private Limited
Sai Samuthra
Plot No. 41B & 41 C North Phase
1st Floor, Sidco Industrial Estate
Ekkatuthangal, Chennai-600032
Landmark: Near Ekkatuthangal Overbridge (Jaya TV Office)
Phone: 04466841999
The Job Role:
As Sales Ops Senior Salesforce Admin for Acolad, you will be the point of contact for local sales teams (located across the globe) for any support topic related to our Sales Stack (Salesforce in particular) and sales processes.
· Take the lead in analyzing, designing, and implementing Salesforce solutions to meet business needs
· Manage and administer the Salesforce platform, including user management, security settings, and data management
· Collaborate with internal stakeholders to understand and document business requirements for Salesforce customization and development
· Ensure the proper functioning of Salesforce integrations with other business systems
· Provide ongoing support and training for Salesforce users
· Manage project timelines, resources, and deliverables to ensure successful project completion
· Oversee Jira operations and assist in the configuration, customization, and troubleshooting of Jira instances
Job Specific:
· Proven experience in Salesforce administration and customization
· Excellent communication and interpersonal skills
· Strong analytical and problem-solving abilities
· Strong project management skills
· Experience with Jira and project management tools
· Salesforce Administrator and/or Advanced Administrator certification
Requirements
· Minimum Bachelor’s Degree or equivalent work experience.
· Salesforce Administrator and/or Advanced Administrator certification
· Proven experience in Salesforce administration and customization
· Strong project management skills, with the ability to lead and coordinate multiple projects simultaneously
· Experience with Jira and project management tools
· Excellent communication and interpersonal skills
· Strong analytical and problem-solving abilities
Dedicated and results-driven professional with a strong background in Salesforce administration and project coordination
Benefits
