Senior Sales Enablement Specialist

Position Overview:

The Senior Enablement Specialist will work with the Senior Director, Global Training and Enablement to develop impactful sales content for internal training programs and initiatives in appropriate format that reflects the current sales strategy and is reflective of constant product enhancements and sales strategies. This is a great opportunity for a sales enablement professional looking to join a growing organization.

Key Responsibilities

• Responsible for management, administration and adoption of Skills Development, Measurement, & Reinforcement platform and content library.
• Handle instructional design of in-person, on-line and e-learning content.
• Ensures that all e-learning, classroom, field and other training materials are current; manages the collection of both e-learning and relevant training materials to ensure that key products, features and sales tools are adequately represented to help sales be more successful.
• Provides regular updates to key stakeholders. Collaborates with Enablement, Sales Leadership, Sales, Marketing, Product Marketing and other relevant internal partners to create and showcase the skills, tools, products, and features/functionality that should be represented in all e-learning and other training materials; updates information and ensures that materials are produced and revised as soon as possible and are constantly kept current.
• Seeks regular input from Enablement Leader on program priorities.
• Makes recommendations for additional instructional programs; initiates suggestions for improvements, expansions, elimination, etc. of training materials/content.
• Helps with the scheduling, coordination, logistics, communications and tracking for all aspects of e-learning training approach. This includes virtual training sessions as well as webinars and other forms of e-learning.
• Participates in special projects and performs other duties as/when needed.

Required Experience/Skills 

• Experience and knowledge in the use, maintenance and management of Skills Development, Measurement, & Reinforcement platforms or Learning Management Systems (LMS).
• Experience with instructor-led, participant- centered training.
• Ability to use technological solutions, as provided, to create, record and distribute e-learning modules.
• Proven track record of project management and time management to ensure that programs developed are relevant and aligned with sales and business needs and objectives.
• Remains current on Diligent’s product offerings.
• Excellent written, verbal, and presentation skills to satisfy two key areas: [1] Understanding and communicating of our products and services as described in all videos/e-learnings and training materials and sales collateral and [2] Partner with internal key stakeholders who will need help in the build of scripts, consults on project priorities, provide product pipeline information to ensure that the e-learning and other training projects can quickly adapt to fit sales and business needs.
• Strong analytical and problem solving skills, self-motivated, personable, and strong attention to detail.
• Consistently curious about sales and product developments and gaining familiarity and expertise in multiple practice areas.
• Can translate information into understanding and implementation into e-learning modules and other relevant training materials.
• Ability to work in a fast paced, detail-oriented environment.
• Ability to coordinate several projects simultaneously with limited supervision.
• Expertise in Microsoft Word, PowerPoint, Excel, and Gong.

Preferred Experience/Skills 

• Ability to understand, remember and apply oral and/or written instructions or other information.
• Ability to understand complex problems and to collaborate and explore alternative solutions.
• Ability to make decisions which have moderate to significant impact on the immediate team and division and stakeholders/colleagues and be able to monitor that impact.