As a Senior Revenue Ops Specialist: Solution Engineering on the Lead to Order Process Team, you will be a key player in how to enable the solution engineering craft at Shopify. You will partner with sales leaders and front line solution engineers to understand their process and determine the best way to optimize how we develop solutions for our merchants during the pre sales process and ensure we have a great transition to post sales timely deployment. You will translate Shopify’s Revenue Orgs strategic vision into efficient execution, while being an effective advocate for our Solution Engineering organization and orchestrating collaboration with our partners in Pre-Sales, Post Sales and Partnerships.
Your Responsibilities:
Define processes for the Solutions Engineering craft, optimizing systems and reducing complexities to enhance sales performance and customer experience.
Optimize key processes and capabilities for technical discovery, solutioning, and demos showing the art of the possible
Enable orchestration between Solution Engineers, Account Executives, Professional Services, and our Launch teams.
Localize capabilities into craft, tailoring Revenue organizations strategies and processes to meet the specific needs and context of the Solutions Engineering team.
Advocate for the Solutions Engineering craft across Revenue Operations, identifying and resolving operational challenges to boost seller efficiency and revenue profitability
Assume ownership of the Solutions Engineering craft role guidance, ensuring it effectively supports the team's strategic objectives
Manage the Solutions Engineering craft community engagement, keeping them updated on new capabilities, updates, and issues.
Partner with Revenue Learning & Development, and Regional Operations to land new capabilities, capture feedback to promote adoption and compliance.
Champion a multitude of projects spanning various teams within the Revenue Organization, with the potential to influence the entire sales pipeline from lead generation to merchant success, by collaborating with cross-functional stakeholders from data, development, learning & development, and third-party tooling.
5+ years of program/project management, sales, marketing, sales excellence, sales enablement, or operations
Proven experience working with a Solutions Engineering organization.
Maturity to effectively manage priorities under time pressure
Strong business strategy, decision-making, program management and project-management skills
Experience with core Revenue stack technologies, including but not limited to Salesforce, Salesloft, and Seismic
Strong understanding of go-to-market strategies and sales enablement needs is a plus
High commitment to deadlines, creativity/innovation, Pro-activity, leadership
Thrives in and can drive results in a complex, multi-site, multi-stakeholder environment; and who loves the creativity, energy, and enthusiasm of a fast, collaborative, innovative team experience operationalizing business requirements into a great user experience
All your information will be kept confidential according to EEO guidelines.
