Senior Recruitment Manager

Coupang is reimagining the shopping experience to wow each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?"

Position: Senior Recruitment Manager

What You Will Do:

•Ensure the efficient and effective recruitment of workers for our fulfillment center. Working closely with external agencies, internal stakeholders, and business leaders, you will be responsible for driving recruitment strategies, planning, and innovative approaches to meet the growing worker demand.

•Collaborate with external recruitment agencies to develop and execute worker recruitment strategies, ensuring alignment with business needs and goals.

• Act as the main point of contact between the company and recruitment agencies, fostering strong partnerships and clear communication channels.

• Analyze workforce requirements and trends to develop proactive recruitment plans that effectively anticipate and address staffing needs.

• Leverage market insights and industry best practices to propose innovative ways to attract, engage, and hire workers.

• Monitor and track recruitment metrics, providing regular updates and reports to leadership on progress, challenges, and opportunities.

• Collaborate with the HR team to streamline onboarding processes and ensure a smooth transition for new workers.

• Stay up-to-date with industry trends and changes in labor regulations that could impact the recruitment process.

• Foster a positive candidate experience by ensuring clear communication, timely feedback, and a smooth application process.

Qualifications:

• Over 8 years of staffing recruitment experience.

• Bachelor's degree in Human Resources, Business Administration, or related field.

• Proven experience in workforce recruitment, preferably in a fast-paced fulfillment or distribution center environment.

• Demonstrated success in working with external recruitment agencies and building strong partnerships.

• Strong analytical skills to assess workforce needs and develop effective recruitment strategies.

• Excellent communication and interpersonal skills to effectively collaborate with internal stakeholders and external partners.

• Knowledge of labor laws and regulations related to recruitment and hiring.

• Excellent communication, interpersonal, and presentation skills, with the ability to communicate clearly and concisely with all levels of the organization.

• Exceptional problem-solving skills, with the ability to think creatively and strategically to develop innovative solutions to complex HR challenges

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Things to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.