We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
Position: Senior Recruiting Manager
What you will do?
- Ensure the efficient and effective recruitment of workers for our fulfillment center (FC). Working closely with external agencies, internal stakeholders, and business leaders, you will be responsible for driving recruitment strategies, planning, and innovative approaches to meet the growing worker demand.
- Form and maintain mid- to long-term cooperative relationships with the government & external officials.
- Act as the main point of contact between the company and recruitment agencies, fostering strong partnerships and clear communication channels.
- Analyze workforce requirements and trends to develop proactive recruitment plans that effectively anticipate and address staffing needs.
- Leverage market insights and industry best practices to propose innovative ways to attract, engage, and hire workers.
- Monitor and track recruitment metrics, providing regular updates and reports to leadership on progress, challenges, and opportunities.
- Collaborate with the HR team to streamline onboarding processes and ensure a smooth transition for new workers.
- Stay up-to-date with industry trends and changes in labor regulations that could impact the recruitment process.
- Foster a positive candidate experience by ensuring clear communication, timely feedback, and a smooth application process.
Qualifications:
- Over 8 years of staffing recruitment experience.
- Bachelor's degree in Human Resources, Business Administration, or related field.
- Proven experience in workforce recruitment, preferably in a fast-paced fulfillment or distribution center environment.
- Demonstrated success in working with external recruitment agencies and building strong partnerships.
- Strong analytical skills to assess workforce needs and develop effective recruitment strategies.
- Excellent communication and interpersonal skills to effectively collaborate with internal stakeholders and external partners.
- Knowledge of labor laws and regulations related to recruitment and hiring.
- Excellent communication, interpersonal, and presentation skills, with the ability to communicate clearly and concisely with all levels of the organization.
- Exceptional problem-solving skills, with the ability to think creatively and strategically to develop innovative solutions to complex HR challenges
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
